User Experience Designer - Enterprise

Single PositionExplore a Career With UsView All JobsHybridUser Experience Designer - EnterpriseBELFAST, United KingdomApply NowFind out how well you match with this jobUpload your resumeJob descriptionJob ID26975863Date posted06/30/2026DepartmentTechnologyEngineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.The User Experience Senior Analyst is an intermediate level experienced role, strongly contributing to the research, analysis and design of digital products and systems.User Experience partners with Product and Technology colleagues to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally. We undertake a wide spectrum of activities, from discovery and research, through definition, ideation, and design, to the management of design systems and the delivery of interactive prototypes and high-fidelity designs to our development partners.The UX Design Group’s primary goal is to research and design products and solutions that are streamlined, intuitive, consistent, accessible, great-looking, and easy-to-use, which perfectly suit (or even anticipate) our clients’ needs.Responsibilities: Hold meetings with users, clients, product sponsors and technology to understand project requirementsPerform UX research, define IA, user journeys, and create personasIdentify metrics and data that can support decision-makingWork closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches, and solutionsPerform relevant testing to validate and inform design decisionsCreate wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suiteApply a positive and constructive attitude to all feedbackUse, and contribute to, the approved design systemAdhere to, and improve design standards and best practicesPerform detailed handover to development teams, ensuring they have all they need to implement the designsProvide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designedKeep up to date with the latest UX practices, innovations, and toolsEnsure all designs comply with ADA/WCAG standards for accessibilityDeliver on-time, identifying and managing risks to ensure timelines are met, and escalating where neededHelp to train and support junior team membersConfidently challenge substandard work by other team membersContribute to the wider UX community of practice Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications:Proven relevant experienceStrong attention to detail & analytical skillsExperience delivering with an agile methodologyExcellent communication and presentation skillsHighly skilled in professional design tools e.g., Sketch, Figma, AdobeXD, Axure, InVision etc.Experience using design systems Keen interest in, or knowledge of, banking or financeHTML/CSS Development...