AI Operations Lead

AI Operations Lead LocationRemote - USEmployment TypeFull timeLocation TypeRemoteDepartmentMarketingAI Operations LeadThis is a fully remote opportunity and can be worked from any location in the United States.About Us1mind is building the next generation of revenue teams.We are creating a new category of enterprise software: Autonomous Customer Experience. Our platform deploys Superhumans, go-to-market teammates with a face, a voice, and a GTM brain that serve the buyer across the entire journey with one continuous memory. They engage, demo, onboard, and support in the moments no company could ever staff, so the handoffs disappear and growth stops leaking.Join us as we define the category and build the platform that powers the next generation of revenue teams. When the buyer wins, the company wins. Every1 Wins.About the RoleAt 1mind, we believe AI should transform the way people work, not just for our customers, but for our own teams too.As our AI Operations Lead, you’ll help define what an AI-native company looks like from the inside out. You’ll partner with teams to identify high-impact opportunities, build intelligent workflows and operational systems, and scale what works across the business. You’ll begin by partnering closely with Sales, then expand your impact across go-to-market and the broader organization as you shape how teams collaborate, make decisions, and operate at scale.You’re a strategic operator first and a builder second. You know how to identify high-impact opportunities, turn ideas into practical AI-powered solutions, and build systems that scale with the business.What You'll DoMap operational workflows across the business, beginning with Sales and expanding across the broader organization, to identify friction, measure impact, and build better ways of workingPartner closely with Revenue Operations to identify high-impact opportunities for AI, designing and deploying intelligent workflows, automations, and operational playbooks that can scale across go-to-market and the broader businessDrive adoption by creating documentation, guardrails, and training that ensure the systems you build are embraced, trusted, and built to lastPartner with Engineering when solutions require custom development, translating business needs into scalable technical solutions and owning successful deliveryScale successful AI playbooks beyond go-to-market, helping build the operational foundation of an AI-native companyWhat You'll Bring5+ years of experience in an operations, systems, or technical business role, with a track record of building AI-powered workflows, automations, or internal tools that measurably improved how teams operateComfortable working with modern AI platforms, APIs, and automation tools. You don’t need to be a software engineer, but you enjoy writing code, connecting systems, and bringing ideas to lifeWorking knowledge of Python and APIs, with the ability to prototype solutions and collaborate effectively with EngineeringStrong strategic judgment and a track record of solving high-leverage business problemsAn operator’s mindset. Curious, resourceful, highly autonomous, and energized by building systems that eliminate frictionProven ability to influence cross-functional teams and drive adoption of new tools and workflowsThrive in early-stage environments where ownership is high, ambiguity is constant, and every day looks a little differentWhy Join Us?We're completely transforming how companies go to market, scaling revenue beyond human capacityHelp define a new category and build the operational engine from the ground upWork alongside a top-tier, high-ownership team during a rapid growth phaseHigh visibility, high impact role, a company-wide mandate with room to grow as we scaleCompensationThe salary range for this position is $150,000 to $165,000. The compensation package for this position also includes stock options and company-paid benefits.1mind's total compensation package is designed to be competitive...