Director of Product

This website uses cookies to ensure you get the best experience. FYUL and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics purposes. See our Cookie Policy to read more about the cookies we set. You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page. Accept all cookies Decline all non-necessary cookies Cookie preferences Skip to main content Career menu Employee Log in as employee Candidate Log in to Connect Homepage fyul.com Product · Multiple locations · Fully Remote Director of Product We’re not one brand or one type of team. We’re a fast-growing global company made up of many disciplines – all working toward a shared goal: to power great brands, experiences, and people. Apply About the role: We are looking for a Director of Product to lead a critical product organization focused on helping enterprises and platforms to sell merchandise on demand. This role will own the product strategy, execution quality, and business outcomes for a broad, multi-surface experience spanning product creation, selling, order flows, storefront experiences and monetization.The Director of Product will be accountable for turning customer needs, company strategy, market opportunities, and emerging technologies into a clear product direction. This leader will drive strong product discovery, high-quality execution, cross-functional alignment, and measurable business impact across growth, monetization, retention, and engagement.A key part of the role is to lead the AI transformation for the organization: identifying where AI can materially improve customer outcomes, operational efficiency, product quality, personalization, automation, and new revenue opportunities. This includes embedding AI into product strategy, team practices, customer-facing capabilities, and internal ways of working.Your daily tasks will include:Product Strategy and Business OwnershipDefine and lead a compelling product strategy aligned with company goals and customer needs, translating it into clear priorities, roadmaps, success metrics, and execution plans.Own product outcomes across the full customer journey, ensuring the organization delivers measurable impact on activation, conversion, retention, monetization, engagement, customer satisfaction, and long-term customer value.Identify the highest-leverage opportunities to help merchants create, sell, manage, grow, and monetize more effectively, while also improving the buyer experience and transaction quality.Balance short-term business impact with long-term platform scalability, customer experience quality, and strategic differentiation.Develop a strong understanding of market trends, customer behavior, competitive dynamics, commerce workflows, and emerging technology shifts.AI Transformation LeadershipLead the AI transformation agenda for the pillar, defining where AI can create step-change improvements in customer value, productivity, automation, and business performance.Identify, prioritize, and incubate AI-powered product opportunities, such as smarter product creation, merchandising assistance, content generation, personalization, recommendation systems, automation, quality control, customer insights, support reduction, and workflow optimization.Partner with engineering, data, design, research, operations, legal, and business stakeholders to ensure AI initiatives are technically feasible, ethically sound, measurable, and aligned with customer trust.Build AI fluency across the product organization by shaping how teams discover AI opportunities, validate use cases, measure impact, and integrate AI into product development...