Up to Vice President, Client Facilitation, Markets

Single PositionExplore a Career With UsView All JobsHybridUp to Vice President, Client Facilitation, MarketsCHIYODA-KU, Tokyo, JapanApply NowFind out how well you match with this jobUpload your resumeJob descriptionJob ID26979808Date posted07/15/2026DepartmentInstitutional SalesPosition Objective/Purpose/Background This position is a client facilitation manager role that works with and support Markets Sales to improve client experience.Support actively sales and contribute to improving the relationship between the entire company and its customers. (Client Experience)Work with Client Specialist to provide the necessary support for our sales activities, as well as deal with negotiations with customersKey Responsibilities Enhance client service levels by providing focused service to Markets Japan Sales clientDrive document negotiations with these clients, and accordingly reduce overall backlogs.Create greater transparency around Credit/Legal requirements in documents, working closely with Sales and RMsManage to make the new client / account onboarding as well as KYC / AML process timely and efficient by working together with the relevant Ops and ICRM colleaguesDrive the Markets Japan wide project to review and improve the new client / account onboarding process as well as KYC/AML requirements / policies /procedures / templates to achieve the Sales and Client ExperienceDrive Firm policy for documentation/ credit initiatives to manage Citi risk profile while balancing the client relationshipsDevelop themes for client documentation exception requests, and identify streamlined escalation solutionsIdentify best practices through our analysis of competitive pressures/trends------------------------------------------------------Job Family Group: Institutional Sales------------------------------------------------------Job Family:Institutional Sales Support------------------------------------------------------Time Type:Full time------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View Citi’s EEO Policy Statement and the Know Your Rights poster.Job InsightsPopular Skills Of Job TitleCapital MarketsSimilar Job Titles1. Corporate Vice President2. Up to Vice President, Client Facilitation, Markets3. Vice President Corporate4. Vice President Level5. Vice President Global Operations This site uses only strictly necessary cookies to perform basic functions. You may adjust the settings of your internet browser to reject or block all cookies or trackers, but doing so may affect how the website functions. This website is hosted by an external service provider and all cookies are controlled and configured by Citi. For detailed information please read our Citi Careers Cookie Policy.I have read the cookie notice Data Privacy AgreementBy clicking "Submit", I consent to the processing of personal data by Citi's services provider (Eightfold AI) and to the transfer of personal data to the United States. I understand that Eightfold Match Me services are hosted in a US Cloud subject to the US CLOUD Act (18 USC S. 2523), Foreign Intelligence Surveillance Act (50 USC S. 1801) and Executive Order 12333 (Signals Intelligence), that allow federal law enforcement and intelligence agencies to request information collected outside of the US, under certain...