Junior Account Manager

Marqeta is looking for a driven, curious, and entrepreneurial Junior Account Manager to join our Global Strategic Partnerships team. In this role, you’ll partner closely with cross-functional teams to support one of our global strategic accounts - building deep relationships, uncovering revenue-generating opportunities, providing exceptional client service, and helping our customer unlock the full potential of Marqeta’s platform.

You’re not just a relationship manager - you’re a growth catalyst. You operate with a hustle mindset, thrive in ambiguity, and bring resourcefulness and curiosity to every challenge. You consistently seek to understand the “why” behind your customer’s business, then connect those insights to revenue-generating opportunities across our product portfolio.

 We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us!

This position is not for an existing vacancy.

The Impact You'll Have

• Strategic Connector: You act as a trusted connector between your customer and Marqeta’s internal teams - coordinating seamlessly across functions to drive innovation, resolve complexity, and deliver exceptional client experiences.
• Growth Catalyst: You operate with an ownership mentality, proactively identifying and unlocking revenue opportunities enabled by Marqeta’s platform. You hustle to move things forward and don’t wait for someone else to find the next opportunity.
• Curious Questioner: You ask great questions and dig deep. You’re never satisfied with surface-level answers - you want to understand your customer’s business model, pain points, and ambitions in full.
• Resourceful Problem-Solver: You’re resourceful and effective in ambiguous situations. When faced with unknowns or complex challenges, you find a path forward - leveraging internal expertise, customer data, and creative thinking to drive outcomes.
• Thoughtful Challenger: As a trusted partner, you challenge your customer and your own teams to think bigger and find smarter solutions to strategic problems.
• Industry Fanatic: You keep a consistent pulse on industry trends, competitive developments, and best practices - staying sharp and proactively sharing relevant insights with your customer and internal stakeholders.

Who You Are

• 3+ years of enterprise account management experience, ideally in fintech, payments, or banking
• Strong communication skills across formats - verbal, written, presentations, and executive-level stakeholder engagement
• Exceptionally organized and calm under pressure - you juggle multiple complex workstreams simultaneously, prioritize ruthlessly when demands compete, and stay solutions-focused when things get hard ; you're self-directed in knowing who to pull in inside Marqeta and on the customer side, to move things forward
• Self-motivated and intellectually curious, with a track record of staying ahead of industry trends and competitive dynamics
• Demonstrated ability to operate effectively in ambiguous environments - comfortable making decisions with incomplete information and pivoting as situations evolve
• Entrepreneurial mindset with a bias toward action - you don’t wait to be told what to do, you identify what needs to happen and make it happen
• Collaborative team player who works well across functions internally and builds trust with diverse stakeholders on the customer side
• Experience managing global customers with multi-region stakeholder maps
• Demonstrated operational excellence across complex, parallel workstreams: adept at managing competing priorities, maintaining follow-through, and proactively connecting the right internal and external stakeholders to drive outcomes
• Strong data literacy - comfortable using metrics and analysis to shape account strategy and business reviews
• Brings a continuous improvement mindset - consistently seeking better processes and actively leveraging AI tools to work more efficiently and effectively

Nice-To-Haves

• Experience in card issuing/acquiring, payments processing, or embedded payments

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire OTE range for this position, reflected in CAD, is: 58,800 - 73,500.

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company 
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

About Marqeta

Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that.  This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.

Marqeta’s Values

– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.

– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.

– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.

– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.

– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.

Equal Employment Opportunity, Accommodations and Privacy 

Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. 

Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.

Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.