Account Relationship Manager - Strategic Network Partnership (North England and Scotland)

Account Relationship Manager - Strategic Network Partnership (North England and Scotland) LocationEdinburghEmployment TypeFull timeLocation TypeHybridDepartmentRelationships & New Business What is Flagstone?Flagstone is many things. An online savings platform, reinventing how individuals, businesses, and charities manage, protect, and grow their cash. A diverse group of people, bound by a collaborative spirit, and shared purpose. And lastly, a thriving, profitable business – where smart people do their best work.Each definition shares a common thread: our unique culture. It’s our pride and joy. And our competitive advantage.A feel for our cultureTo revolutionise the savings market, we need to be at our best. But high performance takes more than talent – it takes a culture of kindness, respect, and growth.That’s why we’re building a diverse, inclusive community, where your voice is heard and valued. Where, with close support and room to develop, you can surpass even your own expectations. And be rewarded for it.We may not change the world, but we can change the world of financial technology. And all it takes is a winning mix of drive, talent, and empathy. Our culture celebrates all three.But enough about us. Let’s talk about you. The RoleFlagstone's relationship with one of the UK's largest national wealth networks is the largest and most strategically significant partnership in the business, it's a corporate agreement giving the network's Partners access to the Flagstone platform to refer their clients' cash. With over 5,000 Partners across four regions and significant untapped potential, the ARM role is central to how we grow.The ARM – Strategic Network Partnership role is both a sales and a relationship role. You will be proactively visiting Partners across the north of England and Scotland, educating them on the Flagstone proposition, encouraging and enabling them to refer their clients, and ensuring that any barriers to referral are identified and removed. At the same time, you will be the first point of contact when Partners have queries or need support.What You'll Be DoingProactive Partner EngagementOwn a defined regional portfolio of Partners, taking personal responsibility for the depth of engagement and the volume and quality of referrals generatedSpend the substantial majority of your time in the field visiting Partners in their offices and practices, attending regional network events, and building face-to-face relationships that drive consistent referral behaviourProactively reach out to Partners who are registered but not yet actively referring, understanding what is holding them back and working to unlock their activityWork to deepen engagement with active Partners, helping them identify more of their clients who could benefit from the Flagstone platformProposition Training & EducationDeliver clear, confident, and compelling presentations of the Flagstone proposition to Partners, both individually and in group settingsKeep Partners up to date with product developments, platform enhancements, and any changes to how Flagstone works within the network frameworkDevelop a thorough understanding of the network's adviser framework, the restrictions Partners operate under as Appointed Representatives, and how Flagstone fits within the products they are permitted to recommendUse insight from Partner conversations to feed back objections, platform friction points, or proposition gaps that are limiting referral activityReactive Support & Pipeline ManagementAct as a knowledgeable and responsive point of contact for Partners when they have questions about Flagstone, the referral process, or platform featuresResolve queries with pace and accuracy, always closing the loop with the PartnerSupport Partners through the onboarding of referred clients, ensuring any friction is addressed quicklyMaintain a clear and current picture of your regional pipeline tracking Partner engagement levels, referral volumes, and conversion...