Credit Operations Analyst

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Credit Operations AnalystFull-timeEmployment Type: Full-timeExperience Level (for career site): Experienced ProfessionalContract Type: PermanentJob Family: FinanceCompany DescriptionJoin Rexel: A Global Leader in Electrical Distribution Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical solutions and equipment for the industrial, residential and commercial sectors. As the energy evolves, our business is transforming alongside it.This change is driven by you - our fresh thinkers, innovators and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customer and stake holders alike. Together we are building sustainable performance and shaping a better future.Rexel Canada operates under six distinct banners : Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL and TalleyJob DescriptionThe Credit Operations Analyst is responsible for the day-to-day management of customer credit accounts across assigned portfolios. They will work closely with sales, customer service,operations and legal teams to apply credit policies, maintain customer accounts and implement recovery actions where necessary.Below are tasks and responsibilities relative to the Credit Administrator role:ACCOUNT MAINTENANCEMaintain accurate customer master data and documentation in the ERPManage incoming correspondences from business partners, requesting updates to existing accounts; requests vary from:Email Address ChangesBilling/Shipping Address ChangesSalesperson, Territory, G/L Group ChangesBusiness Name ChangesEnsure that administrative requests are validated and accompanied with appropriate documentation, adhering to audit complianceRespond to routine internal and external queries regarding account status, documentation requests, and transaction confirmations within agreed timelinesNEW ACCOUNT CREATION Monitor workflow queues within Hyland for the new account process; addressing errors and ensuring all submissions are completed within a timely mannerVerify submitted documents for accuracy and completeness, inclusive of signed credit applications, tax forms, and any requested financial or trade referencesDistribute Welcome Letter Packages to new accounts, inclusive of Rexel’s Banking Information and the Credit Department’s contact informationWork with the Credit Manager to identify opportunities of process improvement, controls and tools to increase efficiency within the workflowOPERATIONAL TASKS Receive incoming cheques, verify payer details and remit information, and prepare cheques for processingScan verified cheques into Kofax prepare daily deposit batches, reconcile scanned items to deposit slips and cash application reportsMaintain and update the enrollment file folder for customers on pre-authorized credit card paymentsMonitor enrollment status within the Moneris Batch Upload program and notify credit teams of rejectionsPrepare and submit the monthly trade tape to credit bureaus, ensuring data fields are accurateUpdate customer files and credit system with bureau scores received from EquifaxPLATFORM MAINTENANCECommunicate directly with customers and/or respective portal support to maintain functionality of all platformsCoordinate with respective internal business partners to ensure operational payments are processed in a timely manner, as to not hinder the status of portal functionReport all delinquencies (e.g. notification of suspensions, technical downtimes) to the pertinent nternal parties to avoid any service disruptionsPORTAL BILLINGMonitor the portal submissions of invoices and/or credit notes for all accounts requiring exceptional billingIdentify and communicate all issues to pertinent business partners; assist Credit Analyst in resubmissions upon...