Personal Lines Account Manager

Careers At Patriot Growth Insurance Services and Partner Agencies Current job opportunities are posted here as they become available. Back To Openings Personal Lines Account Manager Department: PL � Middle Market Location: Punta Gorda, FL START YOUR APPLICATION About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot�s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth. Position Overview: We are seeking a dedicated and detail-oriented Personal Lines Account Manager to join our team in Punta Gorda, FL. This role is responsible for managing a portfolio of personal insurance accounts by delivering proactive client service, supporting renewals and policy servicing activity, and providing thoughtful coverage recommendations to meet client needs. The ideal candidate has a strong background in personal insurance, excellent communication skills, and a client-first mindset. If you thrive in a fast-paced, collaborative environment and are passionate about building lasting client relationships, we encourage you to apply. Work Arrangement: This is a full-time position working in our office located in Punta Gorda, FL. Professional Responsibilities: Deliver responsive, high-quality service while serving as a primary point of contact for personal lines clients, addressing policy inquiries, renewals, endorsements, billing questions, and service requests. Handle incoming service requests from existing clients while delivering exceptional customer service and timely follow-up. Review client accounts to identify eligible discounts, coverage gaps, and personalized insurance recommendations aligned with client needs. Re-evaluate coverage limits and policy structures to ensure clients remain appropriately insured and informed about available coverage options. Requote and remarket personal lines insurance products as needed or requested to maintain competitive pricing and appropriate coverage. Support sales agents and collaborate with internal team members to provide seamless service and support agency growth and retention efforts. Develop and maintain strong professional relationships with clients, carrier representatives, and team members to support long-term account success. Maintain accurate and timely documentation within agency systems, ensuring policy information, communications, and account activity remain current. Assist clients with policy changes, billing inquiries, and coverage questions while providing professional guidance and support. Stay informed on industry trends, carrier products, insurance regulations, and best practices through ongoing professional development. Qualifications and Requirements: Experience in Personal Lines Property & Casualty Insurance, including home, auto, umbrella, and specialty lines required. Active Florida Property & Casualty insurance license required. High school diploma or equivalent required. Strong written and verbal communication skills with the ability to build and maintain professional relationships. Proficiency with Microsoft Office Suite required. Strong interpersonal skills and commitment to delivering...