IT Engineer

ICEYEIT Engineer LocationEspooEmployment TypeFull timeLocation TypeHybridDepartmentOperationsRole highlights:• IT Engineer • Location: Espoo • Department: IT • Reports to: Head of IT Service and Operations • Employment type: Permanent • Workplace model: Office • Employment is subject to applicable security screening (incl. SUPO, where required)Why this role matters:As an IT Engineer, you’ll support ICEYE’s global workforce by ensuring reliable and secure day-to-day IT operations across endpoint management, access control, and secure communications platforms. Your work will directly enable teams operating mission-critical Earth Observation and defense technologies to collaborate securely and efficiently around the world.Who We AreICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience.ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.Your day-to-day responsibilities• Provide day-to-day IT support for ICEYE employees globally, troubleshooting endpoint, access, and secure communications issues • Operate, maintain, and troubleshoot secure communication platforms and associated endpoint configurations • Manage device provisioning, endpoint lifecycle operations, patching, and MDM configurations across Windows, macOS, and Linux environments • Administer user access, SSO assignments, and permissions management using IAM platforms including Okta • Create and maintain operational documentation for IT procedures, endpoint configurations, and issue resolution workflows • Support enterprise networking and secure connectivity troubleshooting across VPNs, DNS, DHCP, and related infrastructure • Collaborate with global IT and stakeholder teams to ensure operational continuity and a high standard of user supportWhat we’re looking forMust haves:Hands-on IT support, sysadmin, or engineering experienceStrong Windows, macOS, and Linux troubleshootingEndpoint management experience (Intune, Kandji, Workspace One, Puppet, or Ansible)IAM platform experience; Okta a strong plusSolid TCP/IP, DNS, DHCP, and VPN fundamentalsEnterprise ITSM/ticketing experienceClear communicator; able to prioritize in operational environmentsEligible for national security clearanceNice to haves:• Experience with GitOps, infrastructure as code, or modern automation tooling • Experience administering secure communication or enterprise mobility platforms • Familiarity with technologies such as Keycloak, Mattermost, Nextcloud, FleetDM, Palo Alto, Cisco, or Juniper • Experience supporting global or distributed workforces in an international environmentApplication Process• TA Screen (30 mins) • Interview with Hiring Manager (30 mins) • Technical Interview with Team (60 mins) • Interview with Stakeholder Team (30 mins)Working at ICEYEAt ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the...