Senior Manager GDCM Sales and Revenue Management Projects

Exceptional Hospitality Starts with You

The location for this position is virtual/remote (within the U.S.)

This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Senior Manager GDCM Sales and Revenue Management Projects, you will bring your technical skills to a hospitality company with an award-winning culture. On the Global Deployment Change Management team reporting to the Director GDCM Sales and RM Systems, you will support projects including Hilton Reporting Hub (HRH) and related Sales and RM projects as assigned.

What you'll do during a typical day:

• Provide program management and oversight for the deployment of global sales and revenue projects.
• Develop and execute organizational change management, training, and implementation plans.
• Gather, analyze, and validate data to support reporting requirements and ensure accuracy.
• Create project deliverables (presentations, deployment and communication plans, budgets, schedules, training documentation) while managing risks, resolving issues, driving process improvements, and leading team efforts

How you'll collaborate with others:

• Participate in project calls with Analytics and Development teams to support releases and future domain development.
• Partner with system support teams to proactively resolve issues and ensure operational continuity.
• Develop and deliver deployment and change management strategies to senior leadership, corporate teams, ownership groups, and hotel users.

Projects you'll take ownership of:

• Provide program management and oversight for reporting projects supporting major commercial initiatives and revenue management strategies globally, specifically Hilton Reporting Hub (HRH).
• Deployment communications, change management and training development for HRH and assigned projects.

What It Takes to Make the Stay

You have these minimum qualifications:

• Seven (7) years of professional work experience in Technology or related field
• Five (5) years of work experience in Hotel Sales, Owner Relations, Revenue Management, or Analytics.
• Two (2) years of Project Management experience.
• Experience with property systems and reporting (i.e. MicroStrategy, Salesforce, ONQ PMS, OnQ R&I, Delphi.fdc, Hotel & Owner reporting and/or legacy systems such as KHMR and Cognos).
• Experience with training and content development, MS Office applications, Visio, Project, Jira, and Salesforce
• Travel up to 20%

It would be useful if you have:

• Bachelor's Degree, or Associate's Degree plus 6+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience
• Ten (10) + years of professional work experience in Technology or related field
• Experience in project management and working on large-scale global technology deployments

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $100,000 – $145,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.  #LI-REMOTE