About Cleerly
We’re Cleerly – a healthcare company that’s revolutionizing how heart disease is diagnosed, treated, and tracked. We were founded in 2017 by one of the world’s leading cardiologists and are a growing team of world-class engineering, operations, medical affairs, marketing, and sales leaders. We raised $223M in Series C funding in 2022 which has enabled rapid growth and continued support of our mission. In December 2024 we received an additional $106M in a Series C extension funding. Most of our teams work remotely and have access to our offices in Denver, Colorado, New, York, New York, Dallas, Texas, and Lisbon, Portugal with some roles requiring you to be on-site in a location.
Cleerly has created a new standard of care for heart disease through value-based, AI-driven precision diagnostic solutions with the goal of helping prevent heart attacks. Our technology goes beyond traditional measures of heart disease by enabling comprehensive quantification and characterization of atherosclerosis, or plaque buildup, in each of the heart arteries. Cleerly’s solutions are supported by more than a decade of performing some of the world’s largest clinical trials to identify important findings beyond symptoms that increase a person’s risk of heart attacks.
At Cleerly, we collaborate digitally and use a wide variety of systems. Our people use Google Workspace (GMail, Drive, Docs, Sheets, Slides), Slack, Confluence/Jira, and Zoom Video, prior experience in these areas is a plus. Role or department specific technology needs may vary and will be listed as requirements in the job description.
While we are mostly a remote company, travel is required for some team meetings and cross function projects typically once per month or once per quarter, for some roles like sales or external facing roles travel could be up to 90% of the time. Cleerly is committed to providing safe and effective medical software that meets customer needs and our intended use. The adherence to all applicable regulatory and statutory requirements establishes a clear framework for setting measurable quality objectives. Our commitment to continually improving our products and processes proactively manages risks, ensuring ongoing compliance throughout the entire software lifecycle. Understanding this role's relevance and importance is critical to achieving Cleerly's quality objectives.About the Opportunity
The Senior Implementation Manager at Cleerly plays a critical role in ensuring the successful deployment and ongoing optimization of our technology within client environments. The ideal candidate will have a strong background in project management, healthcare technology, and client services, with a passion for continuous improvement and innovation. The right candidate for this role has the ability to thrive in a startup environment with a strong sense of urgency, adaptability, and CAN DO attitude.
Responsibilities
- Pre-Sales Support
- Lead early clinical, operational, and technical workflow-discovery discussions.
- Assess integration, image-routing, infrastructure, security, resourcing, dependency, and implementation risks before contracting.
- Partner with Sales and Solutions Architecture to establish the preliminary implementation approach, scope, timeline, and client expectations.
- Implementation Management:
- Lead the end-to-end implementation of Cleerly for new and expanded clients in hospitals, health systems, cardiology practices and imaging centers, managing multiple complex projects simultaneously.
- Develop and manage project plans and timelines to drive successful project delivery.
- Act as the primary point of contact for clients during the implementation phase, ensuring clear communication and alignment on project goals.
- Be the subject matter expert on Cleerly’s products, platforms, web services, and image transferring options.
- Coordinate and influence internal and external stakeholders to design solutions, mitigate risk, and resolve issues through collaborative problem solving
- Post-Implementation Support:
- Lead the transition of implemented clients to Client Success and Client Support, including introduction of Client Success to the client and coordination of onsite go-lives.
- Perform retrospectives for all completed implementations, documenting cross-functional learnings and improvement opportunities to be shared internally.
- Lead special projects for clients post-implementation, including custom integrations and workflow optimizations.
Requirements
- Bachelor's degree in healthcare, business, information technology, or a related field. A Master's degree is preferred.
- 7+ years of experience in implementation management
- Proven track record of successfully managing complex projects with multiple stakeholders.
- Must have strong understanding of hospital, health system, and imaging center operations with a focus in EMR/ EHR integration and order sets.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams.
Skills and Competencies
- Strategic thinking and problem-solving skills.
- Ability to manage multiple projects simultaneously.
- Strong technical aptitude with the ability to quickly learn new technologies.
- Detail-oriented with a focus on quality and client satisfaction.
- Ability to work independently and as part of a team in a fast-paced environment.
Compensation
The base salary range for this role varies by location and is aligned to market benchmarks.
- Candidates located in higher-cost labor markets, including California, Washington, New York, New Jersey, Connecticut, Massachusetts, and Washington, DC represent the middle to high end of the range, while candidates located in all other U.S. locations represent the low to middle end of the range.
- Final compensation is determined based on location, experience, skills, and internal equity.
This role is eligible for a 15% target annual bonus, resulting in the following base salary and Total Target Compensation (TTC) ranges:
- Base Salary: $120,000 - $155,000
- TTC: $138,000 - $173,250
*Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.) Additionally, stock options, paid benefits, and employee perks are part of your total rewards.
Working at Cleerly takes HEART. Discover our Core Values:
- H: Humility- be a servant leader
- E: Excellence- deliver world-changing results
- A: Accountability- do what you say; expect the same from others
- R: Remarkable- inspire & innovate with impact
- T: Teamwork- together we win
Don’t meet 100 percent of the qualifications? Apply anyway and help us diversify our candidate pool and workforce. We value experience, whether gained formally or informally on the job or through other experiences. Job duties, activities and responsibilities are subject to change by our company.
OUR COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER. We do not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.
For more information see our Privacy Policy (https://cleerlyhealth.com/privacy-policy). All official emails will come from @cleerlyhealth.com email accounts.
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