Implementation Manager (WA, OR, ID, MT, AK)
Ecorobotix
WashingtonImplementation ManagerPosted Jun 2, 2026
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Implementation Manager (WA, OR, ID, MT, AK)
Ecorobotix
Washington, United States
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Implementation Manager (WA, OR, ID, MT, AK)
Ecorobotix
Washington, United States
3 weeks ago
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Thomas Licari
Thomas Licari
Executive Search Consultant
Territory— Pacific Northwest (WA, OR, ID, MT, AK)About the JobEcorobotix Inc. creates innovative robotic solutions that reduce the ecological impact of modern agriculture. Our AI-driven, ultra-high precision spraying technology enables growers to significantly reduce inputs while improving efficiency. The technology is deployed on our tractor-towed ARA platform. By joining our dynamic and fast-scaling team, you will contribute to sustainable agriculture and long-term customer success through the successful adoption of next-generation precision farming technologies.General objective of the role The Implementation Manager is responsible for ensuring successful onboarding, implementation, and early adoption of Ecorobotix products with growers. This role is customer-success focused and owns the critical post-sale phase where value realization, confidence, and long-term adoption are established.The Implementation Manager works directly with growers, dealers, and internal teams to coordinate machine delivery, setup, training, and early operational use. This role ensures customers achieve expected outcomes, risks are identified early, and solutions are proactively implemented—setting the foundation for renewals, expansion, and strong customer advocacy.Key Responsibilities Own the customer onboarding and implementation process following a sale, from delivery through successful initial operation.Serve as the primary point of contact for growers during the early adoption phase.Serve as an ARA product specialist.Coordinate installation, configuration, and field readiness in partnership with dealers, pre-sales, and after-sales teams.Ensure growers and operators receive effective onboarding and training aligned to their operational goals.Proactively monitor early usage to identify adoption risks, performance gaps, or operational challenges.Provide hands-on support and guidance during the initial operating period to drive successful outcomes.Translate customer needs and feedback into actionable insights for product, pre-sales, and after-sales teams.Align internal teams on implementation timelines, responsibilities, and customer expectations.Support dealer enablement to ensure a smooth transition to long-term after-sales support.Contribute to...