Human Resources Coordinator (Temporary) - Capital Hilton

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Human Resources Coordinator, you’re not just providing support to the HR department  – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Provide exceptional front office support:  Welcome and assist team members or applicants with prompt, professional, and courteous service while providing accurate information.
  • Serve as the first point of contact for the Human Resources office by greeting visitors, answering phone calls, responding to inquiries, and directing individuals to the appropriate resources.
  • Create and distribute departmental communications, including memos and flyers.
• Support daily office operations:  Provide support through word processing, data entry, filing, copying, making flyers using Canva, processing expense reports and uploading to support HR department operations
  • Provide administrative support through filing, maintaining personnel and confidential records, preparing new hire and termination files, copying, scanning, and uploading documentation.
  • Support payroll administration by communicating with employees, managers, and the Finance team regarding payroll inquiries, discrepancies, leaves of absence, and union-related matters.
  • Coordinate and facilitate the new hire onboarding process, including scheduling start dates, preparing onboarding materials, processing I-9 documentation, monitoring pre-employment requirements, and tracking required compliance training.
  • Maintain accurate HR records and ensure personnel files are organized and up to date.
• Manage communication:  Handle phone calls, emails, mail processing, and meeting coordination
  • Respond to employee, manager, and candidate inquiries by providing accurate information, forms, and guidance while escalating complex or sensitive matters to the Director of Human Resources.
  • Collaborate with internal departments to communicate HR processes and other employee-related information.
  • Prepare and distribute internal communications to support HR programs and departmental initiatives.
• Support special projects:  Assist with departmental initiatives or ad-hoc assignments
  • Assist in the planning, coordination, and implementation of HR programs and initiatives by organizing meetings, preparing presentations and materials, conducting research, and tracking project timelines.
  • Coordinate employee training initiatives in partnership with department leaders by managing communications, scheduling, participation tracking, and feedback collection.
  • Perform additional duties and special projects as assigned by Director of Human Resources or General Manager.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

 

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

• Excellent written, verbal, and interpersonal communication skills with the ability to interact professionally and tactfully with employees, managers, and external stakeholders.
• Strong organizational, analytical, and problem-solving skills with the ability to prioritize multiple tasks, manage concurrent projects, and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint), Canva, and HRIS systems, with the ability to maintain accurate records and generate reports.
• Ability to exercise sound judgment, maintain strict confidentiality, and work independently with minimal supervision.
• Knowledge of project planning, tracking, and reporting methods to support HR initiatives and daily operations.
• Basic mathematical proficiency and attention to detail to support payroll, reporting, and administrative functions.