Client Specialist

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Client SpecialistFull-timeDepartment: Sales DepartmentDept: Sales DepartmentDivision: SalesCompany DescriptionAs the leader in Digital Employee Experience, Nexthink gives enterprises real-time visibility into how employees experience technology across devices, applications, networks, and digital workflows. Our platform helps IT teams move from reactive support to proactive, automated experience management: seeing issues, diagnosing root causes, fixing problems at scale, and increasingly using AI to deliver faster, more intelligent outcomes for employees. Nexthink describes its platform as a unified DEX data and automation layer with AI-powered IT agents and Spark, built to help teams decide, design, automate, and resolve employee issues instantly.This is a rare opportunity to sell into a market that is still expanding, highly relevant to every CIO, and increasingly central to how enterprises think about productivity, AI adoption, employee experience, and operational efficiency. Nexthink has been recognized as a category creator and global leader in DEX, with recent investment activity valuing the company at $3 billion.Job DescriptionNexthink is redefining how IT teams understand and improve the daily digital experience of their employees. For organizations, the pressure is real: hybrid work, application sprawl, device performance issues, rising ticket volume, and growing expectations from employees who expect technology to “just work.”That is where Nexthink comes in.As an Account Executive, you will help IT leaders move from reactive troubleshooting to proactive experience management. You will show customers how Nexthink gives them real-time visibility, actionable insights, and automation to improve employee productivity, reduce friction, and deliver measurable business value.This is an ideal role for a seller who is ready to move beyond transactional sales and own a territory with real growth potential.What you will doBuild and grow new business across organizations with 5,000–10,000 endpoints.Prospect, qualify, and develop a strong pipeline of target accounts.Lead account planning focused on customer pain, business outcomes, and measurable value.Run high-quality discovery with IT, Digital Workplace, End User Computing, Service Desk, and Operations leaders.Coordinate internal resources across pre-sales, professional services, customer success, marketing, and partners.Build trust with customers by becoming a credible advisor on Digital Employee Experience.Manage both tactical opportunities and larger strategic deals within your territory.Work with Nexthink partners to strengthen account coverage and customer impact.Lead negotiations, pricing strategy, and contract management with a win-win mindset.Maintain accurate quarterly and annual forecasts.Live our values: We are one team. We are positive. We keep growing. We get things done.QualificationsWhat makes you a strong fit2+ years of SaaS sales experience, ideally in inside sales, commercial sales, or a closing role.Proven track record of pipeline generation, opportunity creation, and quota achievement.Strong prospecting discipline and experience optimizing sales cadences.Ability to sell business value, not just product features.Confidence engaging IT and business stakeholders.Excellent relationship-building and communication skills.Strong CRM hygiene and forecasting discipline.Comfortable using Microsoft Office and modern sales tools.Ability to quickly learn Nexthink’s platform, the DEX category, and customer use cases.Positive, resilient, curious, and motivated by growth. The base salary for this role is $70,000-87,000 gross per year, with a total on-target earnings (OTE) range of $130,000-160,000 with additional opportunity to earn commissions above this range.Additional InformationWhy this role is excitingThis segment is full of companies that are mature enough to feel the pain of digital...