Subject Matter Expert - Retail Trade & Store Operations (English/Odia) - Remote

Subject Matter Expert – Retail Trade & Store Operations (English/Odia) – Remote LocationIndia (Remote)Employment TypeContractLocation TypeRemoteDepartmentLiltLancer CommunityAI Data ServicesAbout The OpportunityWe are looking for experienced Retail professionals to support a cutting-edge AI benchmarking project focused on Indian retail and consumer-facing environments. As a Subject Matter Expert, you will create and review realistic, high-quality scenarios that reflect operational, customer service, sales, pharmacy, loss prevention, and retail management challenges across supermarkets, pharmacies, department stores, luxury retail, shopping malls, and multi-branch operations. Your expertise will help ensure AI systems understand and respond accurately within a highly active commercial sector.What You’ll DeliverDesign realistic Retail Trade scenarios in Odia or English grounded in Indian operational contexts (e.g., store operations, customer service escalations, inventory management, pharmacy workflows, retail compliance, fraud prevention, sales supervision, branch coordination)Adapt structured evaluation rubrics for operational problem-solving, customer interactions, retail decision-making, and compliance-related tasksReview AI and human-generated responses for factual accuracy, policy compliance, customer service quality, and operational realismContribute to “gold standard” solutions reflecting best practices across Indian retail, pharmacy, and commercial operationsQualificationsNative-level Odia with strong professional English proficiency5+ years of professional experience in Retail, Store Operations, Pharmacy Operations, Commercial Management, Loss Prevention, or Retail InvestigationsBackground in one or more relevant roles: Retail Sales Supervision, Store or Operations Management, Pharmacist or Pharmacy Operations, Retail Security, Loss Prevention, Fraud Investigation, Customer Experience, or Multi-Branch Retail OperationsStrong understanding of customer service workflows, retail operations, compliance procedures, inventory management, and Indian retail environmentsWhy Collaborate with Lilt?Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.What to Consider Before ApplyingNot ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.How to join our expert communityStep 1: Apply with the English-language version of your Resume/C.V. highlighting your expertise...