Store Capacity Analyst

Customer Support CenterFull-timePosted Jul 18, 2026

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

Job Duties and Responsibilities

The Store Capacity Analyst is responsible for supporting capacity planning through the development, validation, maintenance, and analysis of capacity-related data and reporting.  This role develops store capacity datasets, validates fixture and floorplan information, maintains capacity standards, and analyzes product, fixture, and store-level information to support capacity planning initiatives.

This teammate’s emphasis on data accuracy and consistency will be essential in optimizing the Athlete Experience through effective merchandise presentations. 

Data Analytics

  • Develop and analyze product, fixture, and store capacity data identifying outliers, patterns, and indicators that inform capacity allocation decisions

  • Conduct fixture and floorplan validation activities to ensure store layouts, fixture configurations, and capacity assumptions accurately reflect established capacity standards and support capacity planning processes

  • Develop, maintain, and validate store-level capacity datasets derived from new store plans and existing store environments

  • Dive into complex data sets to analyze trends, identify opportunities, and quantify the potential value of new initiatives

  • Create unit capacity reporting for all front-of-house and back-of-house departments by developing recurring analytical deliverables, dashboards, and reporting tools that improve visibility into store capacity performance

  • Build a maintain a quality assurance program surrounding fixture dimensions and unit capacity standards, identifying and addressing issues to ensure accuracy in all downstream processes

  • Identify and implement process improvements translating complex data sets into simplified, and actionable frameworks

Continuous Improvement

  • Support the ongoing evolution of capacity methodologies, reporting tools, business rules, and operational processes through documentation and process optimization

  • Conduct thorough analysis to identify opportunities to improve capacity utilization, data accuracy, process efficiency, and possess the ability to identify gaps and propose solutions to business needs

  • Ensure the accuracy, consistency, and integrity of capacity-related data through quality assurance, issue resolution, and governance of standards and business rules

Business Support & Communication

  • Prepare and deliver accurate and concise dashboards, reports, and presentations to support business decisions across multiple levels of leadership

  • Support capacity-related projects through data gathering, analysis, recurring scaled deliverables

  • Strong Athlete focus and ability to meet their needs as a primary driver of one's actions

  • Communicate findings, issues, and opportunities to the Senior Store Capacity Analyst to support capacity planning activities

QUALIFICATIONS:

  • Bachelor's Degree

  • 3-5 years of experience in Planning, Allocation and Data Analysis

  • Advanced Microsoft Excel proficiency (required)

  • Strong attention to detail and commitment to data accuracy (required)

  • Should possess strong communication and presentation skills

  • Experience with Business Intelligence and Data Visualization tools (strongly preferred)

  • SQL and data query experience (preferred)

  • Previous experience with retail analytics (preferred)

  • Space Management Experience (desired)

  • Retail Store Operations Experience (desired)

  • Financial modeling experience is a plus

#LI-BB2

VIRTUAL REQUIREMENTS:

At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

  • Cameras must be on during all virtual interviews.

  • AI tools are not permitted to be used by the candidate during any part of the interview process.

  • Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!

 

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