Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics, and biotechnology?
At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.
Learn about the Danaher Business System which makes everything possible.
The Learning and Development Analyst is responsible for designing, delivering, and continuously improving learning programs that drive performance, operational consistency, and scalable capability across Contracts and Operations teams. This role leads moderately complex initiatives, responds to operational learning needs surfaced through ticket data, and uses measurement frameworks to demonstrate learning impact and inform prioritization.
This position reports to the Director, Operations Excellence Client Services and is part of the Client Services organization, located in Brea, CA, and will be an on‑site role.
In this role, you will have the opportunity to:
- Respond to operations support tickets and enablement requests by assessing issues, identifying root causes, partnering with subject matter experts, and developing targeted solutions (e.g., job aids, microlearning, process updates, system guidance, or training enhancements)
- Support the design and delivery of instructor led, virtual, and self paced learning experiences aligned to operational workflows and business priorities; Develop and maintain training materials, job aids, playbooks, and process documentation to support onboarding, ongoing learning, and performance in the flow of work
- Partner with operations and project teams to support change initiatives, including process updates, system implementations, and new ways of working, ensuring effective adoption and sustained behavior change
- Proactively identify trends and recurring issues from ticket data, feedback, and performance metrics to recommend scalable learning and enablement solutions that improve operational consistency and reduce future demand; Track and report on the effectiveness of learning and enablement solutions using defined measures such as repeat ticket frequency, resolution trends, learner confidence, adoption metrics, and post-training assessments
- Support training logistics, scheduling, and execution for onboarding and continuous learning programs
The essential requirements of the job include:
- Bachelor’s degree with 2+ years of experience supporting learning, enablement, operations, or process documentation initiatives (learning & development experience)
- Ability to work with operational systems, documentation tools, and learning platforms as required by the role
- Ability to assess performance gaps and recommend appropriate solutions (training, job aids, process updates, or communication strategies)
- Strong stakeholder collaboration skills, with the ability to partner with SMEs, operations leaders, and project teams to deliver aligned solutions
It would be a plus if you also possess previous experience in:
- Learning technology platforms, LMS administration, or eLearning development tools
- Cross functional operations, contracts, or client services organizations
- Experience supporting change management or driving adoption of new processes, systems, or tools
Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
The annual salary range for this role is $75,000 - $85,0000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
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