Role responsibilities
The Relationship Manager serves as the primary point of contact for institutional digital asset clients, managing the client lifecycle post-onboarding. This includes account management, relationship deepening, issue resolution, and ensuring client satisfaction.
Requirements
Candidates should have 3-6 years of experience in relationship management or account management within banking, fintech, or digital assets. A solid understanding of the digital asset landscape and U.S. banking compliance requirements is essential.
Key skills
Relationship Management, Client Success, Account Management, Digital Assets, Banking Compliance, Communication Skills, Organizational Skills, Proactive Mindset
Keywords
Digital Asset, Banking, Client Management, Compliance, KYC, AML, API Integration, Treasury, Salesforce, Instant Payment, Stablecoin, Blockchain, Crypto, Financial Services, Customer Experience, Business Development, Operational Needs