Poker Supervisor

Responsible for monitoring and controlling assigned poker tables to ensure the integrity of the game and a pleasurable gaming experience. Maintains constant awareness of activities of all games in assigned locations to observe and act appropriately in the event of any suspicious or irregular activity.

•    Controls and directs games in progress by monitoring and helping and dealer correction.
•    Maintains awareness of each game’s limits, guest activity, and dealer performance.
•    Assures Title 31 regulations are being adhered to and the proper paperwork is completed.
•    Interacts with all guests and team members as needed.
•    Assumes overall responsibility for assigned poker tables.
•    Oversees and ensures high standards of guest service on each game and works closely with the Casino Operation Managers, Casino Hosts, and other casino team members to identify player’s needs.
•    Assists in the hiring process by conducting interviews, training classes, and auditions.
•    Provides and monitors on-the-job training for Dealers to ensure staff receives adequate guidance, resources, and information.
•    Responsible for completing and issuing Poker Dealer evaluations.
•    Performs other duties as assigned.
•    Role models the Family Style Service Standards interacting positively through relationships with customers and co-workers.
•    Must be able to obtain a VA Lottery License  

•    Thorough knowledge of all poker games and operations.
•    Two years of experience as a poker dealer in a casino environment.
•    One year of supervisory experience in poker room operations.
•    Must be able to acquire a VA Lottery Gaming License.
•    Must be at least 21 years of age.
•    Must be able to maneuver to all areas of the hotel
•    Must be able to lift to 25 pounds
•    Must be able to bend, reach, kneel, twist, and grip items while working at the assigned desk area.
•    Must have the manual dexterity and coordination to operate office equipment, including a 10-key adding machine, PCs, fax machine, and photocopier.
•    Must be able to work at a fast pace and in stressful situations.
•    Must be able to read, write, speak, and understand basic English.
•    Must be able to respond to visual and aural cues.

 

Wage - Hourly Range: $22.00 - $27.00 per hour

*Hourly range based on experience, skill set and education.