L2 Network Engineer

Skip to content IBM < Back to search results L2 Network Engineer Chennai, Tamil Nadu, India Administration & Technician Email X LinkedIn Apply now Introduction At IBM Infrastructure & Technology, we design and operate the systems that keep the world running. From high-resiliency mainframes and hybrid cloud platforms to networking, automation, and site reliability.  Your role and responsibilities a) 24x7 support at Centralized NOCb) Monitor alert from network devicesc) Escalation support for L1, provides input to level 3 team forconsulting, planning and change management processd) Responsible for managing configuration changes based onuser request and to resolve assigned tickets/alerts on all networkdevices of the banke) Addressing network issues on Routing, Switching andconfigurationsf) Management of active network devices of LAN atHO/CO/NDR/DC/DR and coordination with LAN vendor forcabling issues and new cabling.g) Will be responsible for identifying and resolving networkproblems like application performance issues due to networkproblems, routing/ switching issues, configuration issues,hardware issues, OS issues, activating backup links in case autofailover is not happeningh) Maintain network asset management and check availability ofbackupsi) Coordinate with various telecom service providers as anauthorized representative with regard to all kinds of activitiesrelated to links, such as commissioning / shifting / migration /bandwidth upgrade / media changes / billing / decommissioningetc. in coordination with NOC teamj) Ensuring availability and correctness of data displayed/reportedon the display solutions and reports.k) Maintenance of hardware of all network devices of Bankl) Shall coordinate and schedule maintenance activities as perbank’s requirementm) L2 engineers to coordinate with all Zonal Office engineers forclosure of tickets of respective regions.n) Engineer Is responsible for resolving all network hardware/linkrelated issues which are escalated from L1, L1+ in coordinationwith the supplier/service provider. In case the links are from thirdparty service providers, they need to log tickets, escalate andcoordinate with appropriate Vendor/Service provider forresolution within the defined SLAo) Configuration fine tuning, patches, upgrade of devices,firmware and user configurationp) Part of Emergency Response Teamq) Coordinate with L1+ engineers deployed in Data Centres andL1 engineers in Zonesr) Participate for DR drill activities. The Bank may demandadditional onsite engineers in DC / DR during such activities.Successful bidder should oblige to this call without additional costto the Bank.s) Responsible for IP Address Management (allotment,configuration, Management and Modification)t) Responsible to prepare documents and SOP (Related to bank'snetwork)u) Incident Management and Suggesting changes as and whenrequiredv) Responsible to fix audit findings on all network componentsw) Should provide User access report for network device fromthe tools deployed by bankx) Any Other work assigned by bank regarding network Valid CCNP Routing and Switching or Equivalent or any OEMValid professional level SDWAN certification Required education Associate's Degree/College Diploma Preferred education Associate's Degree/College Diploma Required technical and professional expertise • Exposure to Networking Products: Familiarity with installation, maintenance, and repair of Networking products, such as Cisco, Juniper, and Teradata, including understanding of the technology, operating systems, and associated software. • Experience Working with Technical Tools: Knowledge of IBM tools, such as Cognitive Support Platform (Salesforce) and Watson Einstein Analytics,...