Manager, Solutions Engineering

The Role:

As the Manager of Solution Engineering at ThoughtSpot, you’ll lead a team of high-performing Sales Engineers focused on driving value for customers across the EMEA region. Your mission is to empower your team to deliver compelling technical evaluations, guide strategic sales cycles, and help customers realize the full potential of ThoughtSpot’s AI-powered Modern Analytics Cloud. This is a highly visible leadership role that bridges the gap between Sales, Product, and Customer Success — ensuring customers receive both strategic and hands-on support throughout their journey with ThoughtSpot.

The ideal candidate brings a strong blend of technical leadership, customer-facing expertise, and passion for helping organizations transform how they leverage data, analytics, and AI to drive business outcomes.

What You'll Do:

• Lead, coach, and mentor a team of Solution Engineers supporting customers across EMEA spanning a wide range of industries and use cases.
• Partner closely with sales leadership to define go-to-market strategies, regional coverage, and customer engagement models.
• Ensure your team delivers compelling, value-driven demos and technical validations (POVs, POCs, pilots) that showcase ThoughtSpot’s differentiated AI and analytics capabilities.
• Roll up your sleeves and get hands-on with your team when needed, providing technical guidance and direct support on complex customer engagements and technical evaluations.
• Drive team excellence in discovery, storytelling, and objection handling tailored to diverse customer needs and regional market dynamics.
• Help customers understand how AI-powered analytics, natural language querying, and intelligent automation can accelerate decision-making and unlock business value.
• Collaborate cross-functionally with Product, Marketing, Customer Success, and Support to bring customer insights back into the business and influence product innovation.
• Stay current on emerging trends across AI, generative AI, cloud data platforms, and modern analytics technologies to position your team as trusted technical advisors.
• Leverage AI-driven tools and insights to improve demo personalization, customer engagement strategies, and technical validation processes.
• Encourage experimentation and adoption of emerging technologies such as conversational AI, autonomous agents, predictive analytics, and AI-assisted solution engineering workflows.
• Help recruit and onboard top SE talent, while fostering a culture of innovation, continuous learning, and operational excellence.
• Analyze and optimize team performance using KPIs and metrics to improve impact across the sales funnel.

What You Bring:

• 5+ years of experience in Solution Engineering, Sales Engineering, or Pre-Sales, with at least 1–2 years in a leadership or team lead role.
• Experience supporting or managing teams across EMEA, ideally within a high-growth SaaS, AI, or data/analytics environment.
• Deep understanding of analytics, BI, AI/ML concepts, cloud platforms (AWS, Azure, GCP), and modern data architectures (data warehouses, data lakes, etc.).
• Proven ability to coach teams through complex sales cycles, technical evaluations, and executive-level customer presentations.
• Familiarity with AI-powered analytics platforms and modern data technologies, including tools such as Tableau, Microsoft Power BI, or Looker.
• Strong understanding of how organizations are leveraging generative AI and intelligent automation to modernize analytics and decision-making workflows.
• Exceptional communication and collaboration skills, with the ability to influence cross-functionally and translate complex technical concepts into business value.
• A strong customer-first mindset and passion for enabling organizations through data and AI.
• Hands-on experience with SQL, data modeling techniques, and/or scripting languages.

Hybrid Work at ThoughtSpot

Spotters are expected in-office 3 days per week to experience the energy of their local office. This approach balances the benefits of in-person collaboration and peer learning with the flexibility needed by individuals and teams.

About ThoughtSpot

The world’s most innovative companies turn to ThoughtSpot’s AI-Powered Analytics to put data in the hands of everyone, from the C-suite to the frontline. With simple, natural language search and AI, anyone can ask questions, discover insights, and act with confidence. Unlike legacy tools that sacrifice performance for complexity, ThoughtSpot is intuitively designed for every business user while being built to handle the most complex, large-scale data, wherever it resides. This unique combination of speed and simplicity is why enterprise leaders trust ThoughtSpot to transform decision-making into a truly data-driven culture.

At ThoughtSpot, we’re a curious, data-driven bunch. We believe the world works better when everyone has access to facts. That’s why we build products that make asking and answering data questions as natural as having a conversation.

Mandatory and Required Skills for All ThoughtSpot Roles

Spotters are expected to demonstrate AI literacy and workflow integration to include to ability to:

• Comfortably and confidently integrate artificial intelligence into their daily workflow to increase productivity and quality.
• Hands-on experience to leverage AI tools (industry-leading LLMs) to increase productivity, automate routine tasks, and improve work quality.
• Speak to the experience of using AI for research, content creation, and document summarization while maintaining ownership of judgment and final decisions.
• Write effective prompts to get the most accurate and creative results from AI tools.

Spotters are expected to exemplify these key traits and AI Mindset:

• Curiosity in exploring new AI tools
• Adaptability to quickly learn and implement new, emerging AI technologies
• Critical thinking to know when to identify when AI should be used versus when human judgement is necessary

This combination of curiosity, adaptability, and discernment defines the AI mindset, and it’s required for every role at ThoughtSpot.

AI Mindset for All Spotters

At ThoughtSpot, we believe AI is a necessary and essential part of how we work. Every role, across every team, is expected to be fluent and comfortable with using AI to do their best work.

All Spotters are expected to experiment with ThoughtSpot’s AI tools (like Spotter and SpotterViz) and leading industry LLMs to streamline workflows, enhance output, and uncover new insights. Whether drafting content, analyzing data, or summarizing documents, AI is a daily partner. We value curiosity, openness to learning, and thoughtful application of AI to create real value. Training and resources are provided so every Spotter can confidently create with AI.

ThoughtSpot for All

At ThoughtSpot, diverse teams build better products. Complex data problems need many perspectives, not just one. We welcome different backgrounds, identities, and experiences, and we work to create a place where everyone can be themselves and do their best work. If this role excites you and you believe you’re a strong match, we encourage you to apply.

What Makes ThoughtSpot a Great Place to Work?

ThoughtSpot is the Agentic Analytics Platform that empowers every enterprise to transform insights into action, on a mission to make the world more fact driven. We hire people with unique identities, backgrounds, and perspectives - this balance-for-the-better philosophy is key to our success. When paired with our culture of Trust, Customer Obsession, Innovation and Intensity, ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. If you’re excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that’s right for you.