This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Client Engagement Lead based in the United States.
This role is responsible for owning the success, health, and growth of strategic client engagements within a technology consulting environment.
The position combines relationship management, commercial ownership, and delivery leadership to ensure clients achieve measurable business outcomes.
Working at the intersection of clients, technical teams, and business development, this role drives alignment from strategy through execution.
The ideal candidate will be a commercially minded leader who can build trust, manage complex engagements, and identify growth opportunities.
This opportunity offers the chance to influence high-impact technology projects while partnering with innovative organizations and cross-functional teams.
The role provides a remote-first environment with meaningful client interactions, professional growth, and the ability to shape engagement strategies.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Client Engagement Lead based in the United States.
This role is responsible for owning the success, health, and growth of strategic client engagements within a technology consulting environment.
The position combines relationship management, commercial ownership, and delivery leadership to ensure clients achieve measurable business outcomes.
Working at the intersection of clients, technical teams, and business development, this role drives alignment from strategy through execution.
The ideal candidate will be a commercially minded leader who can build trust, manage complex engagements, and identify growth opportunities.
This opportunity offers the chance to influence high-impact technology projects while partnering with innovative organizations and cross-functional teams.
The role provides a remote-first environment with meaningful client interactions, professional growth, and the ability to shape engagement strategies.
Accountabilities
- Serve as the primary relationship owner for multiple client engagements, building trusted partnerships and understanding client goals, challenges, and priorities.
- Ensure engagements deliver measurable business value while maintaining strong client satisfaction and healthy project performance.
- Align client expectations with delivery capabilities and proactively address risks, challenges, and opportunities.
- Own engagement profitability by monitoring budgets, margins, project health, and financial performance indicators.
- Develop, write, and negotiate Statements of Work for new project phases and expansion opportunities.
- Identify opportunities to grow existing client relationships and contribute to business development initiatives.
- Participate in sales activities, helping shape solutions, proposals, and commercial strategies for new opportunities.
- Maintain accountability for delivery health, including scope, timeline, quality, and client outcomes.
- Make strategic tradeoff decisions and provide clear recommendations when navigating project challenges.
- Lead delivery rhythms for smaller engagements, including planning sessions, milestone reviews, and stakeholder communications.
- Partner with project managers on larger engagements by focusing on strategy, scope management, and client alignment.
- Coach teams on client services best practices, communication, expectation management, and effective escalation.
- 5+ years of experience in client services, technical program management, delivery leadership, or a similar client-facing technology role.
- Proven experience owning client relationships and engagement outcomes, beyond supporting responsibilities.
- Ability to independently create and negotiate Statements of Work and manage commercial discussions.
- Experience managing project budgets, financial metrics, and engagement profitability.
- Excellent communication skills with the ability to present to executives, manage difficult conversations, and influence stakeholders.
- Strong technical fluency with the ability to understand engineering concepts and translate client needs into actionable solutions.
- Experience with complex technology products, IoT, connected devices, or software-enabled solutions preferred.
- Background in electronics hardware, firmware, embedded systems, or product development is a strong advantage.
- Experience working with contract manufacturers, pre-sales activities, or solutions engineering is preferred.
- Ability to estimate project scope accurately and challenge assumptions when needed.
- Knowledge of Agile methodologies, including sprint planning, epics, tickets, and delivery workflows.
- Strong leadership presence with the ability to build trust, develop teams, and drive accountability.
- Competitive base salary range of $145,000–$175,000 per year, based on experience.
- Performance bonus opportunity of up to 15% during the first year.
- Fully remote work environment with flexibility and autonomy.
- 401(k) matching program.
- Monthly cell phone and internet stipend of $250.
- Annual home office stipend of $600.
- Comprehensive health, dental, and vision insurance coverage.
- Paid parental leave program.
- Professional development stipend to support continued learning.
- Company-provided MacBook Pro.
- Annual team retreat and opportunities for team connection.
- Opportunity to work on meaningful technology projects with innovative clients.
The Client Engagement Lead will own client relationships, engagement outcomes, and commercial performance while ensuring successful delivery of technology initiatives and long-term partnerships.
Requirements:
The ideal candidate will have strong experience managing client relationships, leading technology engagements, and driving commercial outcomes in a consulting or product-focused environment.