CC Expert - English Speaking

Marley Spoon
Lisbon, PortugalPosted Jul 1, 2026
This website uses cookies to ensure you get the best experience. Marley Spoon and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics purposes. See our Cookie Policy to read more about the cookies we set. You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page. Accept all cookies Decline all non-necessary cookies Cookie preferences Select which cookies you accept On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly. If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, that is always available at the bottom of the site. To learn more about what the different types of cookies do, how your data is used when they are set etc, see our Cookie Policy. Strictly necessary These cookies are necessary to make the site work properly, and are always set when you visit the site. Vendors Teamtailor Analytics These cookies collect information to help us understand how the site is being used. Vendors Teamtailor Accept these cookies Decline all non-necessary cookies Skip to main content Career menu Employee Log in as employee Candidate Log in to Connect Homepage marleyspoon.com Share page Facebook X LinkedIn Mail Customer Communications · Lisbon Office · Hybrid CC Expert - English Speaking If you’re passionate about service & thrive in a collaborative, fast-moving environment, Marley Spoon wants you on our team! Apply for this job About Marley SpoonAt Marley Spoon, we’re passionate about making weeknight cooking easier and more enjoyable. We deliver delicious meal kits with fresh, pre-portioned ingredients and easy-to-follow recipes directly to our customers’ doors.We’re a global team united by a love of food and a commitment to creating great customer experiences.About the RoleWe’re looking for a Customer Care Expert to support our English-speaking customers. In this role, you’ll be a key point of contact for our community, helping customers through a variety of channels while delivering friendly, effective, and solution-focused support.You’ll work closely with our Lisbon team to ensure every interaction reflects the Marley Spoon experience—supportive, efficient, and customer-focused.What You’ll DoServe as the primary point of contact for English-speaking customers across phone, email, chat, and social mediaProvide timely, thoughtful support while resolving customer questions and issuesMake outbound calls to engage with customers and help strengthen long-term relationshipsContribute ideas and feedback to help improve our proactive customer care approachTake ownership of projects from planning through execution and reportingWhat We’re Looking ForFluent English (required)Flexibility to work varying shifts, including early, late, or overnight schedulesStrong written and verbal communication skillsA genuine passion for helping customers and improving their experienceDetail-oriented with a hands-on approach to problem solvingCurious, eager to learn, and comfortable applying new knowledge quicklyPassion for food is a plusBenefits:Hybrid work policy (remote + office).22 annual leave days +2 days extra days for every year of tenure (up to 6).5 training days per year.Private health insurance provided by Tranquilidade.Food allowance of 7.62€/worked day...

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