Mgr, Software Engrg Mgmt

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Mgr, Software Engrg MgmtFull-timeEmployee Type: RegularRegion: APAC - Asia PacificWork Persona: FlexibleCompany DescriptionIt all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.Join us to put AI to work for people.Job DescriptionCompany Description:It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.About the Team:The Security Operations (SecOps) Engineering team at ServiceNow builds and scales enterprise-grade security products that help organizations respond to threats with speed and precision. The team works on the Security Exposure Management applications such as Vulnerability Response, Configuration Compliance and Security Posture Management, which automate vulnerability detection, prioritization, and remediation, integrate with external scanning and patching tools, and streamline incident response and compliance workflows. With a global engineering footprint and deep platform integration, the team drives innovation across product releases, performance optimization, and entitlement guardrails to deliver secure and efficient solutions for ServiceNow customers.About the role:This Software Engineering Manager role is responsible for driving product innovation and engineering execution in the overall security exposure management suite of applications, which also involves delivering Agentic AI applications. This role is part of a globally distributed team, serving as both a technical and people leader, guiding an engineering pod, and shaping architectural decisions across domains.What You’ll Do:· Lead an engineering scrum team or functions within Security Exposure Management and foster a high-performing, inclusive team culture.· Participate in architecture and design reviews to guide technical decisions and uphold engineering standards.· Provide technical leadership support to unblock engineers by debugging technical and architectural issues· Collaborate across product, design, support, and engineering teams to ensure delivery of high-quality, feasible solutions.· Understand features being built and provide input on technical viability, pushing back when necessary.· Drive team execution and product innovation within the Security Operations suite, with a focus on scalable and maintainable engineering practices.· Partner with product management, design, support, and engineering teams to deliver cohesive, high-impact and high-quality solutions· Manage departmental resources, staffing, and development while maintaining a best-of-class engineering team.QualificationsTo be successful in this role you have:Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function...