**Introduction**
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
**Your role and responsibilities**
As an Infrastructure Specialist for Cloud Data Platform Managed Services, you will utilize your hands-on administrative skills to install, configure, and manage Data/BigData components on Cloud platforms. You will deliver data platform managed services in hybrid cloud environments, focusing on performance tuning, cost optimization, and understanding the scope of management for PaaS and SaaS services.
Your primary responsibilities will include:
* Install and Configure Data Products: Deliver data services by installing and configuring data products, services, and operations using the Data Platform Managed Services methodology.
* Performance Tuning and Optimization: Leverage expertise in hybrid cloud environments to optimize performance, reduce costs, and understand the scope of management for PaaS and SaaS services.
* Client Interaction and Support: Collaborate heavily with clients, business partners, and cloud providers to conclude projects that meet customer requirements.
* Data Operations Support: Provide support for data operations, demonstrating an understanding of Data service management and the ability to perform hands-on manual and automated configuration.
* Service Delivery: Deliver operational services, ensuring the successful implementation of data platform managed services.
**Required technical and professional expertise**
* Minimum 2 years of experience in Oracle Business Intelligence Enterprise Edition (OBIEE) / Oracle Analytics Server (OAS) Administration.
* Strong hands-on experience with SQL, including query writing, troubleshooting, and performance optimization.
* Experience working with Tableau for reporting, dashboard support, and analytics.
* Experience working in AWS environment and related cloud technologies.
* Proven experience in Production Support, including incident management, issue resolution, and system monitoring.
* Strong analytical and problem-solving skills with the ability to troubleshoot complex technical issues.
* Excellent communication and collaboration skills.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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