As the San Francisco Location Manager on the Corporate Location Management team, you will be the central connection point for the Corporate Center, with responsibility for representing the sites across all Line of Business (LOB) internally and externally, and coordinating with Chief Administrative Office (CAO) and other business functions to deliver a seamless experience for your colleagues while demonstrating strong leadership in navigating change, influencing senior stakeholders, and delivering results in an environment of evolving priorities and ambiguity.
As the San Francisco Location Manager on the Corporate Location Management team, you will be the central connection point for the Corporate Center, with responsibility for representing the sites across all Line of Business (LOB) internally and externally, and coordinating with Chief Administrative Office (CAO) and other business functions to deliver a seamless experience for your colleagues while demonstrating strong leadership in navigating change, influencing senior stakeholders, and delivering results in an environment of evolving priorities and ambiguity. You will partner with the Phoenix local leadership team, Line of Business (LOB) representatives, HR, Communications, Market Leadership Team, Chief Administrative Office (CAO) partners, Employee Experience, and local Volunteer Leadership Groups to facilitate and promote employee engagement, community and workplace opportunities in alignment with Corporate Location Management’s programmatic goals and objectives.
Job responsibilities:
- Lead and influence in a dynamic environment – guiding the site through evolving priorities, managing change initiatives, and introducing new ways of working while building buy-in and adoption across diverse stakeholder groups.
- Establish trusted relationships with senior leaders across all corporate offices, balancing competing priorities, and influencing decisions that impact the site(s).
- Leverage qualitative and quantitative data to assess site performance, colleague sentiment, and program impact; translate insights into actionable recommendations to improve operational efficiency and the employee, workplace and community experience.
- Create and implement an annual plan for site-wide events, engagement activities, and programs that reflect the unique culture and needs of Phoenix, while aligning to global and regional strategies.
- Act as the Phoenix point of contact, in partnership with the Location Leader, for crisis, resiliency, and security situations.
- Work effectively in areas with limited definition or clarity, shaping solutions where no playbook exists, and mobilizing resources to deliver measurable outcomes.
- Serve as a connector between the Phoenix site(s) and other Corporate Centers, sharing best practices and scaling successful initiatives across the Corporate Center.
- Partner with internal and external vendors and service providers to deliver exceptional experiences for employees, ensuring operational excellence in all aspects of site management.
- Stimulate, communicate, and facilitate the implementation of the firm and organization’s vision, purpose, and overall direction from a Corporate Location Management perspective.
- Develop strong stakeholder relationships with key senior leaders through purposeful, efficient and clear communication and action. Leverage functional partner leads to successfully execute and accomplish local and firmwide initiatives and priorities.
- Represent JPMorgan Chase internally and externally through outstanding interpersonal skills and communication abilities, influencing stakeholders at all levels to drive results.
Required qualifications, capabilities, and skills:
- 9+ years of large-scale program or project management experience, including leading change initiatives.
- Strong track record in managing change and driving adoption of new processes or models in complex organizations.
- Demonstrated ability to work with and influence senior executives and multiple stakeholder groups with varying priorities.
- Comfortable working in ambiguous, fast-paced environments; skilled at defining priorities, building consensus, and moving initiatives forward without complete information.
- Experience using data to inform decision-making, measure program success, and guide resource allocation.
- Excellent organizational, communication, and problem-solving skills, with the ability to balance strategic priorities and tactical execution.
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.