Principal Project Manager

Principal Project Manager | Microsoft Careers Skip to main content Microsoft Careers Careers Careers Search Search jobs Sign in Single PositionView All JobsPrincipal Project ManagerCanada, Ontario, TorontoApply nowAdd to cartFind out how well you match with this jobUpload your resumeJob descriptionCompany and benefitsJob number200042618Date postedJul 13, 2026Work site2 days / week in-officeTravelLess than 25%ProfessionConsulting ServicesDisciplineConsulting Project ManagementRole typeIndividual ContributorEmployment typeFull-TimeOverviewAs Microsoft enters the Frontier era, ISD's mission is to enabling faster, AI-powered business outcomes. We partner closely with customers, account teams, engineering, Customer Success, Industry Advisors, and Forward Deployed Engineering (FDE) organizations to move ideas from vision to measurable business impact. Our focus is on helping customers achieve business outcomes delivering complex digital and AI transformation programs. We combine industry expertise, business strategy, engineering excellence, and delivery leadership to help customers accelerate growth, improve productivity, optimize operations, and unlock new sources of value through Microsoft Cloud and AI.Within Canada, Program Directors are critical leaders who bridge business strategy, customer objectives, technology execution, and Microsoft investments. They operate at the intersection of customer transformation, delivery excellence, and business growth, helping our largest customers realize value from complex, multi-million-dollar transformation programs.  We are seeking an experienced Principal Project Manager to lead some of Microsoft's most strategic customer engagements across Canada.This role is accountable for driving business outcomes across large, complex programs that span multiple workstreams, technologies, partners, and stakeholder groups. The Principal Project Manager serves as the single-threaded delivery leader responsible for translating customer business objectives into executable plans, aligning Microsoft and customer stakeholders, accelerating value realization, and ensuring successful adoption of transformational solutions.This is not a project coordination role. The Principal Project Manager is expected to operate as a trusted advisor to customer executives, influence decision making without formal authority, proactively manage risk and ambiguity, and orchestrate Microsoft teams across sales, engineering, architecture, customer success, and delivery organizations. ResponsibilitiesCustomer Transformation LeadershipOwn end-to-end accountability for complex enterprise transformation programs.Align technology investments to measurable customer business outcomes.Serve as a strategic advisor to customer executives and transformation leaders.Drive outcome realization, adoption, organizational readiness, and value measurement throughout the engagement lifecycleHelp customers move from vision and ideation through implementation, adoption, and scale.Program Leadership & ExecutionProvide single-threaded ownership for large, multi-disciplinary programs.Establish governance structures, operating rhythms, executive reviews, and decision-making frameworks.Lead program planning, mobilization, execution, risk management, dependency management, and closure activities.Translate complex business objectives into actionable workstreams, milestones, and measurable outcomes.Create urgency and momentum while navigating ambiguity and changing priorities.Executive Stakeholder ManagementBuild trusted relationships across customer executive teams, Microsoft leadership, and partner organizations.Facilitate executive steering committees and governance forums.Communicate program health, risks, dependencies, and outcomes with clarity and transparency.Act as the voice of the customer within Microsoft and the voice of Microsoft with the...