ENTERPRISE SOFTWARE SOLUTION CONSULTANT
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
As a Solution Consultant you will support sales at important customer pursuits by providing specific solution expertise in a defined geographical area. You will provide pre-sales services to both internal and external customers. These services will focus on the deployment of Plex offerings. You will ensure a thoughtful handover to our delivery organisation or System Integrators. By doing so, you will help bring these engagements to a successful closure. You have deep application, industry, product, technology or solution knowledge within one or more assigned areas (MES, ERP, Finite Scheduler, Production Monitoring). You will report to the "Team Lead, Enterprise Software Solution Consultants".
We are looking for experience establishing communication and engagement with prospects and the ability to interact across all levels of the company. Also, commercial, product/service/solution and application skills are necessary. We ask that you have low to moderate travel within region but could include opportunities in our other global regions.
Your Responsibilities:
Participate in account planning and sales strategy focusing on new customer acquisition and existing customer expansion.
Advise Technology Consultants and sales team on proposal generation.
Analyse our competition's products and define our differentiators, as part of a specific solution.
Respond to RFIs and RFQs
Configure a complex product and services solution, and associated contractual terms, that meet the customer's mid- to long-term needs.
Use your domain expertise as as resource for internal partners and to advise customers on our products, solutions and services.
Present qualitative and quantitative value of the proposed solutions, creating custom presentations and documents that state customer business problems and Rockwell solutions and benefits
Develop and implement a relationship management plan for potential customer accounts.
Build a network of executives within the business sector to obtain market intelligence on industry trends and identify opportunities for expansion.
Prepare technical materials, presentations and tools to improve sales team effectiveness
How You Work:
- Plan and prioritise your work to meet commitments aligned with our goals.
- Adapt approach and demeanour in real-time to match the shifting demands of different situations.
- Learn through experimentation when solving new problems, using both successes and failures as learning fodder.
- Gain the trust of others through integrity and authenticity.
- Relate openly with diverse groups of people.
- Achieve results, even under tough circumstances.
- Build partnerships and work with others to meet shared goals.
- Manoeuvre through complex policy, process, and people-related organisational dynamics.
- Normally receive little instruction on daily work
- Receive guidelines and goals on new assignments and develop their own plan to achieve these goals.
The Essentials - You Will Have:
- Bachelor in Engineering or another technical field
- Knowledge in one or more manufacturing applications such as: MES, QMS, and Cloud Technology
- We prefer some experience in the following:
- Enterprise Software
- QMS
- Pre-Sales
- Excellent written and spoken English language skills
- We do not request Experience on Implementation Projects, but we consider it an added value.
- We do not request experience on OT level, but we consider it an added value.
- The ability to travel 30% of the time to customers (could be more in peaks)
The Preferred - You Might Also Have:
- Knowledge of industry strategies
- Demonstrated technical expertise in MES, QMS and manufacturing processes
- Software industry experience
- 3+ years of experience establishing communication and engagement with prospects
- Experience with technical presentations and collaborative engagement with both technical and business audiences
What We Offer:
Our benefits package includes …
- Volunteer Paid Time off available after 6 months of employment for eligible employees
- Company volunteer and donation matching programme – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
- On-demand digital course library for professional development
- Comprehensive mindfulness programmes with a premium membership to Calm
- Employee Assistance Program
- Personalised wellbeing programmes through our OnTrack programme
... and other local benefits!
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
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Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.