Oracle Health Applications & Infrastructure (OHAI) is building a modern healthcare platform that connects data, workflows, and experiences across the health ecosystem. Our mission is to improve health and quality of life globally by making health and research data easier to access, understand, and use for patients, clinicians, administrators, and researchers.
We are looking for an experienced Lead Principal Product Manager to help define, prioritize, and deliver the platform capabilities required to deploy, operate, upgrade, and manage Oracle Health products at scale. This is an opportunity to work at the intersection of product strategy, enterprise healthcare technology, cloud infrastructure, lifecycle management, customer onboarding, and operational readiness.
About The Role
As a Lead Principal Product Manager, you will own product outcomes for key platform capabilities within OHAI, with emphasis on control plane experiences, product lifecycle management, environment provisioning, deployment automation, upgrade strategy, customer readiness, and operational scalability.
This role will help define how Oracle Health products move from contract and SKU definition through provisioning, deployment, validation, upgrade, support, and ongoing lifecycle operations. You will partner closely with engineering, platform provisioning, DevOps/SRE, security, release, support, implementation, consulting, product, and customer-facing teams to create scalable, repeatable, and reliable operating models.
The ideal candidate is a strategic, hands-on product leader who is comfortable operating in complex technical and organizational environments. You will translate customer, operational, and platform needs into clear product requirements, roadmap priorities, release plans, and measurable outcomes. You will be expected to balance customer urgency, technical feasibility, regulatory expectations, operational readiness, and long-term platform strategy.
What You Will Do
Define and drive product strategy, roadmaps, and measurable outcomes for OHAI platform capabilities related to control plane, lifecycle management, provisioning, deployment, upgrades, and environment operations.
Own product requirements for internal and external control plane capabilities that improve visibility, consistency, automation, and governance across customer environments.
Partner with engineering, DevOps/SRE, provisioning, release, support, implementation, consulting, security, privacy, compliance, and operations teams to deliver scalable solutions for healthcare customers.
Translate complex deployment, provisioning, SKU, environment, and lifecycle workflows into clear product requirements, user journeys, acceptance criteria, and operational readiness plans.
Help define how customer contracts, SKUs, bills of materials, tenant/environment needs, customer URLs, L0 domains, regional requirements, and deployment dependencies flow into provisioning and lifecycle operations.
Drive product direction for environment build strategy, customer onboarding, upgrade readiness, new region readiness, and deployment automation.
Partner with engineering and platform teams to improve automation, observability, repeatability, and reliability across the product lifecycle.
Lead cross-functional execution across product pillars, including alignment between Core Clinicals, platform services, provisioning systems, operations teams, and other OHAI products.
Make pragmatic tradeoffs across customer value, technical feasibility, operational complexity, regulatory expectations, supportability, and business impact.
Create and maintain clear operating artifacts, including product requirements, roadmap documentation, dependency maps, release readiness materials, Jira/Confluence documentation, SOPs, and customer readiness trackers.
Establish success metrics for platform and lifecycle capabilities, such as provisioning cycle time, upgrade readiness, and operational handoff quality.
Communicate product direction, changes, risks, dependencies, and decisions clearly to executive stakeholders, internal teams, field organizations, and customers.
10+ years of product management experience leading complex software, enterprise SaaS, cloud platform, healthcare technology, infrastructure, lifecycle management, or operational tooling initiatives.
Demonstrated ability to own product strategy and execution for complex cross-functional initiatives from discovery through launch, adoption, and iteration.
Experience with platform products, control planes, provisioning systems, deployment automation, lifecycle management, upgrade workflows, environment management, or enterprise operations.
Strong technical fluency with cloud infrastructure concepts, APIs, data flows, integrations, reliability, security, scalability, release management, and operational readiness.
Ability to translate ambiguous operational needs into clear product direction, requirements, prioritization decisions, and measurable outcomes.
Strong customer orientation, with the ability to understand healthcare operational, clinical, technical, and business needs and translate them into durable platform capabilities.
Experience working across engineering, DevOps/SRE, product, release, support, consulting, implementation, security, compliance, and customer-facing teams.
Excellent written and verbal communication skills, including the ability to simplify complexity and influence senior stakeholders.
Sound product judgment, strong prioritization skills, and a bias for action in ambiguous or fast-changing environments.
Working knowledge of the software development lifecycle, agile delivery practices, release planning, operational support models, and collaboration tools such as Jira and Confluence.
Strong analytical skills and comfort using qualitative and quantitative inputs to make decisions, measure impact, and reassess priorities.
High ownership, resilience, curiosity, and a genuine passion for improving healthcare experiences through scalable platform and operational capabilities.
Bachelor's degree in Computer Science, Engineering, Healthcare Administration, Business, or a related field, or equivalent experience.
Experience building or modernizing healthcare, clinical, EHR, revenue cycle, interoperability, cloud platform, deployment, provisioning, or lifecycle management products.
Familiarity with healthcare privacy, security, compliance, disaster recovery, customer readiness, and operational readiness expectations.
Experience with SKU-to-provisioning workflows, SKU-to-BOM composition, customer environment builds, regional deployment readiness, domain strategy, upgrade planning, or deployment governance.
Experience working in large-scale cloud, platform, or enterprise product environments with distributed teams and complex dependencies.
Comfort engaging with executives, clinicians, administrators, implementation teams, technical stakeholders, support teams, and customer-facing field organizations.
Experience creating repeatable product operations artifacts, SOPs, onboarding playbooks, readiness dashboards, and lifecycle management processes.
OHAI offers the chance to work on meaningful healthcare challenges with the scale, resources, and reach of Oracle. You will help build the platform capabilities that make modern healthcare applications easier to deploy, operate, upgrade, and support across complex customer environments.
This role is ideal for a Lead Principal Product Manager who enjoys turning operational complexity into scalable product capabilities, creating clarity across teams, and building durable systems that support better healthcare experiences for customers, providers, patients, and internal teams
Key Responsibilities
Product Analysis – Market Analysis:
–Champions the prioritization of products/features based on evaluations of business value, feasibility, and internal and/or external user needs.
–Works with highly valued customers to ensure seamless alignment between the customer, the market, internal stakeholders, and Oracle's goals and strategy.
–Champions the analysis of market trends and the competitive landscape to set strategic and competitive positioning.
–Leads the engagements of key strategic customers, non-customers, partners, and industry analysts to obtain market information and discover opportunities for the product portfolio/product area.
Product Analysis – Solution Identification:
–Establishes strategies for identifying customers' unmet or unknown needs, market opportunities, and regulatory requirements.
–Influences internal teams in developing problem statements for highly complex products and forming data-driven hypotheses for breakthrough new products.
–Owns and champions the solutioning process by strategically partnering with internal and external stakeholders to identify solutions.
–Spearheads the evaluation and validation of different solutions to make informed decisions on enhancing existing products/features or introducing new products/features.
–Leads the creation and maintenance of critical and complex solution artifacts (e.g., regulatory requirements, functional and non-functional requirements).
Product Ownership – Product Development and Roadmapping:
–Drives the Line of Business’s (LOB) product lifecycle approach, setting industry standards for excellence.
–Provides strategic guidance to team members on maintaining the roadmap for multiple products/features, aligning them with Oracle’s vision and market demands.
–Establishes feature requirements, resources, and best practices, fostering a culture of continuous improvement and empowering internal stakeholders.
–Takes a leadership role in driving delivery excellence with key stakeholders, managing risks and resolving complex issues to ensure project success.
–Interprets existing metrics (e.g., Service Requests, bugs raised, customer feedback, customer volumes) and market insights, driving strategic decision-making and optimizing product development in dynamic environments.
–Sets expectations for product quality by leading the creation and review of user stories and acceptance criteria.
–Reviews and shapes features or experiences prioritized in the roadmap, strategically aligning them with success criteria and Objectives and Key Results (OKRs).
Product Ownership – Product Leadership and Influence:
–Acts as an innovation leader within the Line of Business (LOB) and sets the overall strategy and direction of products, driving initiatives and long-term vision.
–Directs the development of products to deliver exceptional customer experiences and achieve business goals.
–Champions the adoption of new methodologies for new feature development, leveraging agile and continuous-delivery practices.
Alignment and Collaboration:
–Drives the sharing of strategic insights with cross-functional partners and Lines of Business (LOB), ensuring alignment and fostering a culture of collaboration.
–Anticipates and addresses potential pushback from stakeholders, leveraging extensive subject matter expertise and data-driven arguments to drive consensus and decision-making.
–Guides collaboration efforts with engineering and senior colleagues to execute innovative solutions tied to OKRs and Key Performance Indicators (KPIs).
–Takes full ownership of driving transformative business impact across Lines of Business (LOB), overseeing success criteria and performance metrics (e.g., OKRs, KPIs) for multiple products/features.
–Provides insight into parameters for user testing and champions the iteration and enhancement of products based on test results.
Customer-Centricity:
–Champions the customer's needs throughout the product lifecycle, proactively anticipating and addressing complex customer needs.
–Proactively seeks out customers to gather comprehensive feedback and conducts extensive research to understand their experiences with Oracle's products and services.
–Collaborates strategically with highly valued customers to align Oracle product capabilities with customers' evolving business goals.
–Leads efforts to capture, analyze, and synthesize intricate customer requirements, defining new product capabilities and driving the development of feature designs.
–Provides subject matter expertise and guidance to ensure products deliver exceptional value and exceed product consumer expectations following implementations.
–Reviews and prioritizes critical customer issues to ensure customer satisfaction and product quality, partnering with product development for advanced resolution.
Product Release – Go-to-Market:
–Leads the development of release overviews, field presentations, and demos for the field team, providing guidance to junior staff as needed.
–Strategically recruits and provides robust support to key early adopters to validate and enhance product solutions.
–Drives the development of thorough and detailed user documentation, providing expert-level oversight as needed.
–Defines and tracks key product metrics to monitor adoption for multiple product lines, leveraging data insights to drive product improvement.
–Presents product demonstrations to highly valued internal and/or external customers and partners, industry analysts, and field teams, showcasing the innovation and value of new releases.
Core Responsibilities
Planning & Execution:
–Manages and provides direction on timelines, deliverables, and budgets when applicable for critical high-impact projects or initiatives that impact the line of business, ensuring timely completion and adherence to requirements.
–Anticipates and plans for shifts in resources or timelines based on changing business priorities, ensuring optimal outcomes.
Collaboration & Partnership:
–Influences cross-functional leaders and external stakeholders to gain alignment on strategic objectives.
–Fosters partnerships with key business leaders, stakeholders, and/or customers, identifying opportunities for expanding partnerships and promoting long-term organizational success.
–Champions transparency and inclusivity by actively seeking, listening to, and incorporating diverse perspectives.
Problem Solving:
–Leads specialized, advanced problem-solving efforts, serving as an escalation point for complex issues.
–Guides others to leverage innovative data-driven techniques to address ambiguous or novel issues, identify root causes, and drive the implementation of solutions that prevent future issues.
Continuous Learning:
–Leverages deep industry knowledge and expertise to serve as a thought leader within the organization.
–Contributes to the advancement of the field or industry through thought leadership (e.g., conference presentations, white papers, research contributions).
–Maintains and evolves expertise in relevant areas by proactively monitoring emerging trends, technologies, and industry standards, ensuring the organization remains current with best practices.
–Champions continuous learning and knowledge sharing, promoting professional development across teams.
–Applies new knowledge to drive advancement and mentors others to do the same.
Continuous Improvement:
–Develops innovative solutions and drives the implementation of ideas that increase the efficiency and effectiveness of processes, protocols, and workflows across the organization.
–Evaluates effectiveness of updated approaches and methods for continued improvement to enhance efficiencies and ensure changes align with organizational goals.
–Designs and develops metrics to measure success of improvement initiatives.
Performance and Development:
–Serves as a subject matter expert regarding talent needs and organizational talent strategy.
–Imparts leadership and expert knowledge throughout the talent development pipeline including candidate interviews, candidate assessment, and hiring decisions, ensuring alignment with organizational talent strategy..
Minimum Job Qualifications
Education and/or Experience:
15 years of experience in product/service/project/program management, product design, or related field
OR
Bachelor's Degree in Engineering, Business, or related field AND 11 years of experience in product/service/project/program management, product design, or related field
OR
Master's Degree in Engineering, Business, or related field AND 9 years of experience in product/service/project/program management, product design, or related field.
Job Skills:
Same skills as prior level.
Preferred Job Qualifications
Education and/or Experience:
17 years of experience in product/service/project/program management, product design, or related field
OR
Bachelor's Degree in Engineering, Business, or related field AND 13 years of experience in product/service/project/program management, product design, or related field
OR
Master's Degree in Engineering, Business, or related field AND 11 years of experience in product/service/project/program management, product design, or related field.
Job Skills:
Same skills as prior level.
People Leadership / Management Experience:
3 years of experience in a leadership role with or without direct reports.
Product Domain Experience:
6 years of experience in the relevant product domain (e.g., procurement, accounting, healthcare).
Agile Methods Experience:
2 years of experience in applying agile methodologies and practices (e.g., Scrum framework) to manage projects.
Customer Interaction Experience:
5 years of experience in customer interaction.
Certification:
Product management or product domain related certifications (e.g., SAFe Scrum Master Certification, SAFe Product Owner/Product Manager Certification, Project Management Professional Certification, American Production and Inventory Control Society [APICS] Certifications).