Extended Expertise Consultant (Professional Services)

Skip to main content Saved Jobs (0) Job Alerts EN Deutsch (German) English (English) 日本語 (Japanese) Search Jobs Keywords Location Search Jobs Close Button Security Awareness! Read more to learn about how we're keeping job seekers safe. Palo Alto Networks is on a mission to keep the digital world safe, and this extends to job seekers as well. Please be mindful of a current bad actor practice of recruiters impersonating us. If you receive an email from someone who does not have a @paloaltonetworks.com email address, please do not respond or engage. Job Details Revolutionizing protection. Define what’s next in cybersecurity. Extended Expertise Consultant (Professional Services) Singapore, Singapore, Singapore Global Customer Services Ref ID: JR-016326 Apply Save Job Current Employees, apply here Our MissionAt Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.Who We AreIn order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.Job SummaryThis Professional Services Consultant/EE position is an integral part of our mission within our Professional Services team. In this role, you will work on-site with our customer(s) supporting our mission to help them quickly and completely adopt our Security Operating Platform, leaving them more secure. This is a highly technical, hands-on role and you will develop and maintain expertise level skill sets on our products and solutions deployed within the customer's environment. Our MissionAt Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.Your CareerAs an Extended Expertise Consultant (EEC) for Cortex XSIAM, you will serve as the long-term, dedicated Subject Matter Expert (SME) and trusted advisor for our most strategic customers. This is a high-impact consulting role that requires a unique blend of deep technical automation expertise and elite soft skills. Cortex XSIAM orchestration enables security teams to ingest alerts across sources and execute standardized, automatable playbooks for accelerated incident response. You will act as an extension of the customer’s team, guiding their long-term automation strategy and ensuring they realize the full value of the XSIAM platform.Your ImpactAssist customers with their Incident Response efforts...