Systems Engineer – Carrier / MSSP
Location: Germany
Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere.
Fortinet Germany is outperforming the Security Market since several years, contributing consistent and high profitable revenue streams to Fortinet’s global success. One of the key differentiators in the market is the PreSales organization. The coverage and security technology competence level are outstanding and clearly above average vendor presence with the security industry.
The Role
In this key role a Systems Engineer will work closely with sales representatives in our Carrier and MSSP (Managed Security Service Provider) vertical. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales activities, and selected post-sales activities.
Your Responsibilities
Understanding of the Fortinet portfolio with the ability to demonstrate and articulate technical and business value.
Strong foundational knowledge in security and networking technology and specifically in our “core technology”, FortiOS-based products.
Subject Matter Expert for Carrier/MSSPs and first contact in an assigned technical domain within or across assigned Carrier/MSSPs. Manage domain use cases, competitive intelligence, and differentiation. Excellent product integration & customization skills including relevant 3rd party integrations.
Create sales opportunities by identifying solutions to customer problems and assist in qualifying sales leads from a technical perspective. Discover opportunities to upsell and cross-sell Fortinet solutions. Initiate and influence project decisions.
Manage and lead all aspects of the technical sales engagement from general queries to demos, responses to RfX, driving PoC’s and enablement around features, specifications, and functionality to integration. Provide high-level architecture and implementation design consultation and best practice guidance for strategic opportunities.
Act as trusted advisor for assigned MSSP/Carrier accounts and maintain the technical relationship with the customer. Discover opportunities to upsell and cross-sell Fortinet solutions. Work closely with the regional escalation manager, technical support team and engineering to ensure customer's technical issues are answered and resolved.
Collaborate with peers, Consulting System Engineers (CSE’s), Solution Architects, Business Consultants, Professional Services and/or Partners on complex opportunities. Capture and manage customer requirements through the Consulting System Engineering Team to Product Management.
Support PreSales, Sales & Channel enablement activities and events.
Required Skills & Experience
Minimum of 3 years’ experience in pre-sales support with proven success.
Expert level knowledge in networking (LAN, WIFI, WAN, SDN, routing, switching, Internet services administration), and network security (Next-Gen Firewalls, Intrusion Detection, encryption protocols).
Strong customer focus to address complex technical and business requirements with a self-motivated, positive attitude. Goal-driven, adapting to shifting priorities, demands and timelines.
Ability to interface with senior levels of internal / external organizations is required.
Expert level verbal & written communication, presentation, prioritization, and interpersonal skills.
Deep level experience in installation and configuration of network devices, systems (UNIX/Linux, Windows-based, virtualized and containers), public-clouds
Knowledge of the following domains is a plus:
Datacenter architectures (e.g. ACI, NSX-T)
Security Architectures (e.g. Zero Trust, SASE, SD-WAN)
Modern Software Architectures (e.g. DevOps, IaC)
Cloud Architectures with at least one public cloud specialization
Security Operations (e.g. Orchestration, Automation, SIEM Tools)
IT Security standards (e.g. BSI 200-x, ISO2700x, COBIT, NIST) and/or relevant regulations (EU-DSGVO, BDSG, NIS-2/KRITIS).
Scripting (ideally Ansible, Terraform, Python with good knowledge of APIs)
Excellent German and English language skills.
Willingness to travel 20-50% of time.
Why Join Us
At Fortinet, we embrace diversity and inclusion. We encourage candidates from all backgrounds and identities to apply. Our Total Rewards package is competitive, supporting your overall health and financial well-being, and we offer flexible work arrangements in a supportive work environment.
Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.
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