Sales Executive / Senior Sales Executive

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Sales Executive / Senior Sales ExecutiveFull-timeCompany DescriptionEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.In over 37 years, Eurofins has grown from one laboratory in Nantes, France to over 65,000 staff across a decentralised and entrepreneurial network of more than 950 laboratories in over 1,000 companies across 59 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.In 2024, Eurofins generated total revenues of EUR 6.95 billion, and has been among the best performing stocks in Europe over the past 20 years.Job DescriptionResponsible for the development and performance of all marketing and sales activities in assigned marketMaintaining and developing a computerized customer and prospect databaseEstablishes plans and strategies to expand the customer base in the marketing area Personality, skills and knowledge required:Understand company operation and knowledge of products, services and laboratory facilities & capabilitiesGood business and selling skills for laboratory testing and analysis consultancyBackground knowledge of sampling equipment and devices used in project department and laboratoryFamiliar with relevant local government laws and regulations and MS ISO/IEC 17025 clauses 4.4, 4.7 & 4.8Self-driven, results oriented, responsible and has good communication and supervisory skills Brief summary of job holder’s scope of duties:Plan, organise and control of department activities such as costing, quotation, tender etcResources and Manpower planning to maximise utilization to meet the sales targetInitiates and coordinates development of action plans to penetrate new marketsSetting targets to himself/herself as well as sales executivesSupervising, motivating and monitoring sales team performanceProviding timely feedback to senior management regarding performancePlan and organise for market research, competitor and customer surveysPromote or introduce company’s products and testing services to new customerSurvey and understand the market competitor’s activities and laboratory testing trendsPlan and implement effective marketing strategy to achieve measurable sales targetMaintain customer databases; keep records of customer interaction and transactions, and the details of inquiries, comment and complaintsAnalyse, evaluate and review customer’s feedback on servicesHandle and resolve customer complaints to ensure proper resolutionCommunicate and coordinate with internal departments to meet customer timeframes and enquiriesContinuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experiencePerform other job related duties as may be assigned by the top management Education and Qualification required:Degree in Chemistry discipline or...