The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.
American Express Ads, Offers, and Dining Technology brings together our advertising, offers, and dining platforms to elevate the Membership experience. The team drives the expansion of Amex Offers, the development of innovative digital advertising capabilities, and leads the end-to-end technology integration and platform development of our dining services—including Resy, Tock, and Rooam – to create seamless connections between diners, restaurants, and the broader American Express Membership ecosystem.
As part of Team Amex, you’ll experience a culture built on innovation, shared values, and an unwavering commitment to back our customers and colleagues. You’ll have the support, flexibility, and autonomy to make an impact while helping shape the future of how people discover, book, and enjoy dining experiences worldwide.
- Contribute to the development of Amex’s new advertising capabilities (e.g., ad serving, targeting, measurement), ensuring alignment with strategic priorities of the Digital Advertising team.
- Design, build and deploy new ad capabilities, collaborating across numerous platforms (e.g., Amex Travel, Resy, Amex App) and functional teams (e.g., product, technology, marketing, control management, legal).
- Support the assessments of 3-rd party technology solutions to determine suitability for use in the emerging platform.
- Collaborate successfully with product owners, designers, and a broad set of internal tech partners (across multiple internal groups).
- Perform code reviews to ensure product releases are high quality, deliver excellent user experiences, perform seamlessly at scale, and comply with regulatory requirements.
- Partner with peers in technologies to identify opportunities for code sharing, common services, joint development.
- Keep up with the latest industry research and emerging technologies to ensure we are appropriately leveraging new techniques and capabilities.
- Interview to help recruit top talent with technical skills and non-technical skills.
- Consistently question assumptions, challenge the status quo, and strive for improvement.
- Bring a strong technical foundation; able to engage the team on coding practices, architecture, design, get under the hood of complex integrated architectures, coding systems, and interface design.
- Digital Advertising and/or Media network software engineering experience is preferred.
- Hands-on engineering experience using and implementing SaaS products and other similar products is preferred.
- Experience with Adobe products for Marketing and Creative (Adobe Experience Cloud/Platform, Adobe Creative Cloud) is preferred.
- Extensive experience in Software Engineering, with 5+ years of demonstrable experience building and deploying large scale software products.
- Strong experience in design and Agile development, code reviews for full stack solutions.
- Significant experience with Java, REST APIs, Cloud engineering, building digital experiences.
- Strong understanding and experience in CICD and DevOps, system and platform resiliency.
- Ability to communicate complex technical concepts clearly and concisely to non-technical individuals.
- Experience or exposure with technology planning and road mapping.
- Proven track record to lead problem analysis and resolution.
- Bachelor’s degree in computer science, Computer Engineering or Information Systems degree or equivalent work experience; Advanced Degree preferred.
Preferred Qualifications:
- Knowledge of American Express Marketing & Data platforms, and software development practices a plus.
- Excellent verbal and written communications skills required, with ability to create and deliver effective presentations to executive leadership and technical architects across the organization is a plus.
- Proven ability to develop and execute against a platform vision, strategy, and priorities.
- Deep appreciation for the importance of elegant solutions to technical challenges.
- Flawless interpersonal skills and ability to partner with technology peers to drive technical solutions forward.