Role responsibilities
The Senior Field Service Technician will execute service work according to ABB quality and safety guidelines, ensuring customer satisfaction and retention. Responsibilities include troubleshooting, installation, maintenance, and coaching of technicians while identifying operational improvements.
Requirements
Candidates must have a Bachelor’s degree in Electrical Engineering or equivalent experience in servicing critical power equipment. Advanced communication skills and proficiency in Microsoft Office are also required.
Key skills
Electrical Engineering, Customer Service, Troubleshooting, Installation, Commissioning, Maintenance, Coaching, Project Management, Microsoft Office, Communication, Safety Protocols, Technical Support, Operational Improvement, Quality Assurance, Team Collaboration, Report Writing
Keywords
ABB, Field Service Technician, Electrical Engineering, Critical Power Equipment, Troubleshooting, Installation, Maintenance, Customer Service, Safety Guidelines, Operational Improvement, Project Management, Microsoft Office, Energy Distribution, UPS Solutions, Technical Support, Quality Assurance, Coaching, Communication, Team Collaboration, Report Writing, Certification Process, Customer Retention, Service Work, Energy Efficiency, Sustainability, Diversity, Inclusion, Equal Opportunities, Remote Work, New Jersey