Manager, Sales Operations & Excellence - Process & Systems

Role responsibilities

The Manager, Sales Operations & Excellence is responsible for executing the vision and initiatives set by the Sales Operations & Excellence Director, focusing on operationalizing full-funnel sales execution. This role includes leading teams to support seller processes, maintain documentation, and ensure effective rollout of system changes.

Requirements

Candidates should have 10+ years of experience in sales operations or related roles, with demonstrated experience in executing sales processes and leading teams. A bachelor's degree in business or a related field is required, along with strong communication and stakeholder management skills.

Key skills

Sales Operations, Sales Excellence, Business Operations, Stakeholder Management, CRM Platforms, Sales Process Tooling, Change Management, User Acceptance Testing, Sales Playbooks, Process Documentation, Coaching, Communication Skills, Analytics, Team Leadership, Operational Frameworks, Reporting

Keywords

Sales Operations, Sales Excellence, Business Operations, Sales Processes, Documentation, Systems Testing, User Acceptance Testing, CRM, Sales Playbooks, Change Management, Stakeholder Management, Analytics, Team Leadership, Communication, Operational Frameworks, Reporting