Vice President, Fraud Testing Delivery Manager
Joining our Fraud Product organization gives you the opportunity to lead high-impact testing work at scale while building modern, innovative delivery practices. You’ll partner with senior stakeholders and develop a team that helps strengthen customer trust and outcomes.
As a Fraud Testing Delivery Manager in Fraud Product, you lead end-to-end User Acceptance Testing (UAT) for fraud rule initiatives across a broad portfolio. You own testing strategy, execution, quality, and readiness decisions, balancing delivery pace with strong risk discipline in a highly controlled environment.
Job responsibilities
- Lead end-to-end user acceptance testing strategy and delivery for fraud rule initiatives
- Create and maintain test plans, test scenarios, execution approach, and readiness criteria
- Drive defect triage, prioritization, remediation coordination, and retest execution
- Provide delivery leadership for complex, technology-enabled initiatives across multiple platforms and channels
- Partner with Product, Strategy, Technology, and Risk stakeholders to align testing scope, timelines, and outcomes
- Establish and enhance testing standards, governance routines, and quality reporting
- Own testing status, risk, and decision reporting to senior business and technology leaders
- Lead production readiness decisions and ensure controlled implementation outcomes
- Build team capability through coaching, performance management, and professional development
- Identify and implement process improvements, automation, and agentic testing solutions to improve speed and coverage
- Strengthen preventative controls by ensuring testing complies with internal and external risk requirements
Required qualifications, capabilities, and skills
- 5+ years of experience leading user acceptance testing or business testing in complex, regulated environments
- Demonstrated understanding of fraud risk, rules-based decisioning, or financial services operations
- Proven ability to lead cross-functional delivery and execute against tight timelines with significant business impact
- Deep knowledge of testing methodologies, defect management, and quality assurance practices
- Strong leadership, communication, and stakeholder management skills
- Bachelor’s degree
Preferred qualifications, capabilities, and skills
- Experience supporting fraud rule development and deployment
- Experience driving test automation initiatives to improve coverage and cycle time
- Experience applying artificial intelligence or agent-enabled approaches to scale testing
- Background working in highly governed or risk-sensitive environments
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.