Cespira is a joint venture between Volvo Group and Westport Fuel Systems, dedicated to advancing sustainable transportation solutions. With offices in Gothenburg (Sweden), Vancouver (Canada), and Brescia (Italy), Cespira is leading the way in developing and commercializing High-Pressure Direct Injection (HPDI) technology for heavy-duty engines. This innovative technology supports the use of hydrogen and renewable fuels, significantly reducing greenhouse gas emissions. Our mission is to provide practical, scalable solutions that accelerate the transition to a decarbonized future, ensuring cleaner air and a better world for future generations. We are committed to building on our strong reputation for excellence and pushing the boundaries of what's possible in transportation.
We are seeking a highly motivated and results-driven Junior Account Manager to join our global team. The Junior Account Manager will be working closely with the Customer Business Director and peers in the Business Team and will be participating in and supporting in maintaining and nurturing long-term relationships with clients, managing accounts, and ensuring the delivery of high-quality service and solutions. This position requires excellent communication, problem-solving, and organizational skills to ensure client satisfaction and business growth.
We are seeking a highly motivated and results-driven Junior Account Manager to join our global team. The Junior Account Manager will be working closely with the Customer Business Director and peers in the Business Team and will be participating in and supporting in maintaining and nurturing long-term relationships with clients, managing accounts, and ensuring the delivery of high-quality service and solutions. This position requires excellent communication, problem-solving, and organizational skills to ensure client satisfaction and business growth.
Requirements
Experience, Skills & Competencies- Bachelor’s degree in engineering, business, marketing, communications, or a related field
- 2-3 years of experience in account management, sales, or client services, preferably in the automotive industry towards OEM.
- Strong verbal and written communication skills with the ability to engage clients and stakeholders at all levels.
- Excellent relationship management skills and ability to foster strong, long-lasting relationships with clients.
- Strong analytical and problem-solving abilities, with the capacity to think strategically and act tactically.
- Experience in managing multiple projects simultaneously with attention to detail and meeting deadlines.
- Strong sales and negotiation skills, with a proven track record of meeting or exceeding sales targets.
- Familiarity with MS Office Suite, JDE, and relevant industry-specific software.
- Highly organized with a strong ability to prioritize and manage time effectively.
- Proactive and self-motivated with a strong desire to succeed.
- Adaptable and flexible, able to work in a fast-paced, dynamic environment.
- Team-oriented, with the ability to collaborate and work cross-functionally.
- Occasional travel may be required for client meetings or events.
- Remote work flexibility may be offered based on company policy.
Responsibilities
- Act as a point of contact for customers and address inquiries, concerns, or issues. Assist in preparing quotations, proposals, or presentations for clients, managing client relationships ensuring satisfaction
- Develop and maintain strong, long-term relationships with clients to drive retention and growth. Act as the primary point of contact for assigned tasks. Drive and host assigned customer meetings.
- Manage and process sales orders, contracts, and invoices. Maintain accurate sales records, including client information and sales activities. Generate and distribute reports on sales performance and analytics.
- Oversee the daily management of client accounts, ensuring that all client needs are met, and their expectations are exceeded.
- Develop and execute strategic account plans aligned with customer objectives and company goals to drive business growth and success for the client.
- Coordinate and manage sales projects from start to finish, working closely with internal functions (sales, marketing, product, Customer Quality, Commercial Managers, Operations and Finance) to ensure timely, efficient execution and alignment in the account strategies.
- Identify opportunities for upselling and cross-selling additional products or services that align with clients' needs to increase revenue and account value. Meet or exceed sales targets and quotas.
- Address and resolve client issues promptly and professionally, ensuring client satisfaction and retention.
- Participate in contract discussions, renewals, and negotiations with clients, ensuring that the terms are beneficial for both the client and the company.