Client Operations Manager - Architecture, Engineering & Construction (AEC)
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Client Operations Manager - Architecture, Engineering & Construction (AEC) based in the United States.
This role serves as the operational backbone between global delivery teams and external clients, ensuring the successful execution of complex AEC projects across architecture, engineering, and construction workflows. You will oversee day-to-day project delivery while acting as the primary client interface, aligning expectations on scope, schedule, quality, and technical execution. The position requires a strong balance of BIM/VDC technical expertise and client-facing project leadership in a fast-paced, high-performance environment. You will coordinate offshore and onshore teams to ensure seamless delivery across architectural, structural, and MEP disciplines. This role plays a critical part in maintaining project consistency, resolving delivery risks, and ensuring client satisfaction. It is well suited for a hands-on operator who thrives at the intersection of technical coordination, client management, and delivery execution.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Client Operations Manager - Architecture, Engineering & Construction (AEC) based in the United States.
This role serves as the operational backbone between global delivery teams and external clients, ensuring the successful execution of complex AEC projects across architecture, engineering, and construction workflows. You will oversee day-to-day project delivery while acting as the primary client interface, aligning expectations on scope, schedule, quality, and technical execution. The position requires a strong balance of BIM/VDC technical expertise and client-facing project leadership in a fast-paced, high-performance environment. You will coordinate offshore and onshore teams to ensure seamless delivery across architectural, structural, and MEP disciplines. This role plays a critical part in maintaining project consistency, resolving delivery risks, and ensuring client satisfaction. It is well suited for a hands-on operator who thrives at the intersection of technical coordination, client management, and delivery execution.
Accountabilities:
- Serve as the primary point of contact for assigned client projects, ensuring clear communication and alignment throughout the project lifecycle.
- Own day-to-day project execution, including scheduling, deliverables tracking, and milestone management.
- Translate client requirements, design intent, and technical specifications into actionable direction for internal and offshore teams.
- Lead BIM/VDC coordination across architecture, MEP, and structural disciplines using tools such as Revit, Navisworks, and Autodesk Construction Cloud.
- Manage onboarding, project setup, and workflow alignment across BIM 360 / ACC environments.
- Ensure all deliverables meet client expectations, technical standards, and quality assurance requirements.
- Conduct regular project status reviews with client stakeholders, communicating progress, risks, and mitigation plans.
- Proactively identify coordination issues, delivery risks, and scope changes, driving timely resolution.
- Support change management, scope adjustments, and evolving client requirements.
- Collaborate with internal teams to improve workflows, standards, and delivery efficiency.
- Bachelor’s degree in Architecture, Engineering, Construction Management, or a related field.
- 6+ years of experience in AEC, BIM/VDC, or project delivery environments.
- Strong proficiency in Autodesk Revit, with working knowledge of AutoCAD and Navisworks.
- Experience with BIM coordination, clash detection, and VDC workflows.
- Solid understanding of construction documentation and design-to-construction processes.
- Proven project management experience, including scheduling, tracking, and client-facing delivery.
- Familiarity with Autodesk Construction Cloud (ACC) or BIM 360 environments.
- Strong communication skills with the ability to engage both technical teams and client stakeholders.
- Experience coordinating with offshore or distributed delivery teams is highly desirable.
- Ability to manage multiple priorities in fast-paced, deadline-driven environments.
- Certifications such as PMP, Autodesk Professional, LEED, or BIM-related credentials are a plus.
- Competitive base salary range: $90,000 – $120,000 plus commission.
- Health, dental, and vision insurance coverage.
- 401(k) retirement plan with company match.
- Paid time off and company holidays.
- Professional development and training opportunities.
- Remote U.S.-based role with 40–50% domestic and international travel.
- Opportunity to work on large-scale, complex AEC and BIM/VDC projects.
- Collaborative, global work environment with exposure to cross-functional teams.