Payroll Support Associate

The Payroll Support Associate provides administrative and transactional support to ensure accurate and timely payroll processing for employees in Australia, the United States, and the Philippines. 

This role focuses on payroll data preparation, record maintenance, and assisting in routine payroll activities under the supervision of the Senior Payroll Specialist. The position ensures payroll inputs are complete, properly documented, and aligned with internal procedures.

Requirements

• Bachelor’s degree in Accountancy, Finance, Business Administration, or related field required
• 1–3 years of payroll or accounting support experience
• Experience in payroll data encoding or administrative finance support is an advantage
• Exposure to multi-country payroll is a plus but not required
• Basic to intermediate Microsoft Excel skills (formulas, sorting, filtering)
• Familiarity with payroll systems such as Sprout or similar platforms is an advantage
• Ability to handle payroll data accurately
• Basic understanding of payroll compliance requirements

Competencies

• Strong attention to detail
• Organized and deadline oriented
• Willing to learn and take direction
• Good communication skills
• High level of integrity and confidentiality

Responsibilities

Payroll Processing Support:

• Assist in preparing and validating payroll for Australia, US, and Philippines pay cycles.
• Encode payroll data into systems such as Sprout, Paychecks/Access, or other payroll platforms.
• Prepare payroll data files for upload into systems such as Sprout, Paychex Flex, and Micropay.
• Process routine payroll transactions including:
  • New hires and termination
  • Salary adjustment
  • Allowances and deductions
  • Overtime and leave encashments
  • Generate and distribute payslips as required
  • Maintain payroll trackers and checklists for each cycle

Data Maintenance & Record Keeping:

• Maintain and update employee payroll master data
• Ensure proper filing and documentation of payroll records
• Maintain payroll trackers and monitoring sheets
• Prepare supporting documents for audits and internal reviews

Reporting Support:

• Generate standard payroll reports as requested.
• Assist in preparing data for government remittances and tax filings.
• Support year-end documentation preparation (e.g., 2316, W2 support data, superannuation reports).

Employee Support:

• Respond to routine payroll inquiries (pay slip clarification, leave balances, deduction explanations).
• Escalate complex or sensitive payroll issues to the Senior Payroll Specialist.

Compliance & Controls Support:

• Follow established payroll procedures and internal controls.
• Ensure confidentiality of payroll information at all times.
• Escalate discrepancies or unusual findings immediately.

Other Duties:

• Assist in payroll system testing and updates.
• Perform ad hoc administrative tasks related to payroll as assigned

Benefits

• Salary: Open (based on experience and skillsets)
• Work Set-up: Onsite @ BGC Taguig
• Vacation Leave/Sick Leave
• Mandatory Government Benefits/13th Month Pay
• Annual Appraisal
• Birthday cash gift
• Monthly food supplies
• HMO upon hire