Field Service Technician, Albuquerque, New Mexico

Role responsibilities

The Field Service Technician will provide on-site and remote technical support for BD Pyxis automated dispensing systems, diagnosing and resolving hardware and software issues. Responsibilities also include performing installations, repairs, and maintaining accurate documentation of service activities.

Requirements

Candidates must have 24x7 on-call experience in a customer-facing environment and experience with computer electronics, Windows OS, and networking. Preferred qualifications include an associate degree in Healthcare Technology or 3-5 years of combined hardware/software/IT experience.

Key skills

Technical Support, Hardware, Software, Customer Service, Networking, Preventive Maintenance, Installation, Repair, Calibration, Documentation, Medical Devices, Electromechanical Devices, CompTIA A+ Certification, Time Management, Mechanical Skills, Verbal Communication

Keywords

Field Service Technician, BD Pyxis, Technical Support, Healthcare Facilities, Automated Dispensing Systems, Preventive Maintenance, Installation, Repair, Calibration, Documentation, Medical Devices, Electromechanical Devices, CompTIA A+ Certification, Customer Support, Windows OS, Networking, Customer Service, Mechanical Skills, Time Management, Verbal Communication, Written Communication