**Introduction**
**Your role and responsibilities**
As a Delivery Consultant for Expert Labs Data Platform, you will play a key role in implementing and delivering solutions to customers. Your expertise will enable customers to successfully integrate solutions into their operations. Your primary responsibilities will include:
• Deploy, configure, and administer IBM FileNet Content Manager and related components (Content Engine, Process Engine, Workplace/Workplace XT, Content Navigator).
• Work with clients to gather requirements and translate business needs into technical specifications for FileNet solutions.
• Develop and implement content models, metadata structures, workflows, and security configurations.
• Install and support IBM FileNet in various environments, including development, test, and production.
• Perform system integrations with external applications using APIs, web services, or IBM-supplied integration tools.
• Troubleshoot system issues, perform root-cause analysis, and apply necessary fixes.
• Support data migration from legacy systems into FileNet repositories.
• Optimize system performance and ensure scalability according to client needs.
• Prepare technical documentation including architecture diagrams, configuration guides, and deployment plans.
• Collaborate with project managers, business analysts, and client IT teams throughout project lifecycle.
• Provide knowledge transfer and training to client administrators and end users.
• Adhere to IBM standards, industry best practices, and security/compliance guidelines.
**Required technical and professional expertise**
* Hands-on experience deploying and configuring IBM FileNet Content Manager or other IBM ECM (Enterprise Content Management) tools.
* Strong knowledge of FileNet architecture, including Content Engine, Process Engine, and application components.
* Experience with WebSphere Application Server or equivalent application server technologies.
* Proficiency with relational databases such as DB2, Oracle, or SQL Server.
* Familiarity with Linux or Windows server environments.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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