patient service representative

Returning candidates, log in here! Patient Service Representative Requisition ID 2026-480262 Department Podiatry Hours / Pay Period 52 Shift Day Standard Hours Variable - Monday - Friday (8:00 AM - 5:00 PM; 12:30 PM - 5:00 PM and Rotating Friday's 3.5 hrs) Location UT-Eagle Mountain Posted Pay Range $17.00 - $23.31 /hour Company Name Holy Cross Medical Group Telecommute No Where You’ll Work With many locations across Utah, Holy Cross Medical Group offers providers a true opportunity to live their mission while experiencing the support of a built-in network, generous benefits, professional growth, and an amazing quality of life. Through state-of-the-art technology, clinical resources and medical expertise, we connect providers and consumers to facilitate a healthier life for people in our community. Our coordinated services represent a full continuum of care – from preventive and early diagnoses to leading-edge treatment and life-saving critical care. We are committed to delivering better health care with a patient-centered approach that fulfills our mission and commitment to quality, compassion, and service. Job Summary and Responsibilities As our Patient Service Representative, you will provide comprehensive clerical/office support within a physician clinic, encompassing reception, telephone, medical records, charge entry, referrals, and information retrieval. Every day you will facilitate, communicate, and collaborate with the healthcare team and patient/family to identify and meet their physical, emotional, and spiritual needs, ensuring quality patient care and operational efficiency. To be successful in this role, you will possess strong organizational and clerical skills, meticulous attention to detail in medical record management and charge entry, excellent communication abilities, and a commitment to patient-centered care and our organizational mission/core values.Greet patients/caregivers and provide whatever assistance needed in a manner that reflects the high quality service with the understanding that the provision of quality medical care requires active teamwork and professional conduct.Verify accuracy and update all demographic data in the electronic health record, and identify communication and financial barriers; contribute to the patient plan of care in collaboration with the interdisciplinary team if barriers are identified.Accurately gather and process all necessary information and data to complete all requirements in medical records, referral, billing, and any medical treatment purposes.Schedule and confirm patient appointments and revise appointments as needed.Thorough and confidential maintenance of patient charts and records including importing and communication of scanned documents.Obtain and process appropriate payments at time of service. Job Requirements RequiredHigh School Diploma or GEDPrevious work experience with basic office and computer skills, filing, telephone answering, reception, and basic knowledge of computer software PreferredKnowledge of medical terminology and medical insurance payers Work Schedule:Monday, Wednesday, and Thursday: 12:30 PM – 5:00 PMTuesday: 8:00 AM – 5:00 PMFriday: 3.5-hour rotating shiftPhysical Requirements - Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally  Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Connect With Us! Not ready to apply, or can't find a relevant opportunity? Join one of our Talent Communities to learn more about a career at CommonSpirit Health and experience #humankindness.   CommonSpirit Health participates in E-verify. Application FAQs