Senior Director, Business Intelligence & Analytics

Senior Director, Business Intelligence & Analytics | Microsoft Careers Skip to main content Microsoft Careers Careers Careers Search Search jobs Sign in Single PositionView All JobsSenior Director, Business Intelligence & AnalyticsUnited States, Washington, RedmondApply nowAdd to cartFind out how well you match with this jobUpload your resumeJob descriptionCompany and benefitsJob number200043056Date postedJul 14, 2026Work site3 days / week in-officeTravelLess than 25%ProfessionAnalyticsDisciplineBusiness AnalyticsRole typePeople ManagerEmployment typeFull-TimeOverviewAre you passionate about transforming data into strategic business impact at scale? We are seeking a Senior Director, Business Intelligence & Analytics to lead a high-performing team responsible for delivering decision intelligence that shape decision-making across Microsoft's Small, Medium Enterprise & Channel (SME&C) business. This leader will drive the strategy, execution, and evolution of analytics capabilities, enabling business leaders to navigate complex challenges, identify opportunities, and make confident, data-informed decisions. Success in this role requires a combination of business acumen, analytical leadership, cross-functional influence, and a passion for developing talent while fostering a culture of innovation, operational excellence, and measurable impact.About the Team:At Small Medium Enterprises & Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.  SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.  If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.       ResponsibilitiesData Analysis: Directs teams to partner with stakeholders and run analyses that address high-priority business questions. Builds a climate that critically tests assumptions, tools, and techniques — including agentic AI that autonomously plans, executes, and iterates on analytical tasks — and closes gaps. Drives cross-functional adoption of stronger methods and actionable insights.Evaluation: Directs evaluations of the impact of business, product, and operational decisions. Holds teams accountable for synthesizing results, assessing risks and limitations — including oversight and accountability for agentic solutions — and tying actionable recommendations to both evidence and strategy. Advances how the organization evaluates over time.Expertise in Data: Serves as a trusted data expert, mentoring teams to judge data sufficiency, anticipate needs, and surface quality issues early. Advises Engineering and Data Science on pipelines, integrations, and models — including the data foundations agentic systems require to run reliably. Holds the organization accountable to data governance and policy, agentic workflows included.Improvement, Efficiency, and Innovation: Introduces innovative methods — including agentic AI that orchestrates multi-step analysis, reporting, and insight generation — that drive efficiency and business impact. Standardizes, shares, and scales insights, turning ad hoc work into repeatable, agentic-automated practice. Partners with Engineering to automate core tasks and...