Assistant Manager - Digital Collections Strategy & Campaign Management

Skip to main content Assistant Manager - Digital Collections Strategy & Campaign Management Credgenics Mumbai, Maharashtra, India Apply Assistant Manager - Digital Collections Strategy & Campaign Management Credgenics Mumbai, Maharashtra, India 4 days ago 57 applicants See who Credgenics has hired for this role Apply Save Report this job Direct message the job poster from Credgenics Gurjeet Kaur Gurjeet Kaur Talent Partner @ Credgenics || Psychology Major We are actively looking for an experienced and driven professional to join our team in Mumbai for the role of Assistant Manager – Collections Strategy & Campaign Management.Key Responsibilities1. Drive end-to-end collections strategy execution across digital channels.2. Manage and monitor portfolios including PDM, PDD, Write-off, and NPA buckets.3. Analyze portfolio performance and implement data-driven collection strategies to improve recoveries.4. Prepare and present MIS reports, dashboards, and business insights to stakeholders and clients.5. Own revenue and P&L performance for assigned campaigns/portfolios.6. Lead and manage team performance, productivity, and target achievement.7. Coordinate with cross-functional teams for campaign planning, process improvements, and execution.8. Ensure timely delivery of client requirements with strong stakeholder management.9. Identify gaps, optimize workflows, and improve operational efficiency.10. Conduct regular reviews on campaign performance, recovery trends, and strategic improvements.Required Skills & Experience:1. Minimum 3 years of experience in the Collections domain.2. Strong hands-on experience managing:PDMPDDWrite-off (Woff) NPA Buckets3. Excellent knowledge of collections strategies, portfolio management, and recovery optimization.4. Strong command of Excel, including:Pivot TablesVLOOKUP/XLOOKUPMIS ReportingData AnalysisDashboards5. Experience in Revenue Management and P&L ownership.6. Proven experience in Team Handling and stakeholder/client management.7. Excellent analytical and strategic thinking abilities.8. Strong presentation and communication skills (written & verbal).9. Ability to work in a fast-paced and target-driven environment.10. Proactive mindset with strong ownership and problem-solving skills.Preferred Candidates:Immediate joinersCandidates available to join within 30 days Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Sales Industries Financial Services and Software Development Referrals increase your chances of interviewing at Credgenics by 2x See who you know Get notified when a new job is posted. Set alert Sign in to set job alerts for “Collections Manager” roles. Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now ...