Administrative Assistant

 

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Provides a broad range of administrative, operational, and strategic support for a large Branch Banking market. This role supports a Market Leader, seven District Managers, and associated support teams across a high-volume branch network. The Administrative Assistant serves as a key business partner, helping to coordinate market activities, streamline communications, analyze data, and support leadership priorities.

In addition to traditional administrative responsibilities, this position plays an active role in coordinating market initiatives, planning events and meetings, preparing presentations, facilitating communication across leadership teams, and supporting reporting and business operations. The ideal candidate is highly organized, tech-savvy, detail-oriented, responsive, and comfortable working in a fast-paced environment with multiple priorities and stakeholders.

Key Responsibilities

• Provide administrative support to a Market Leader, District Managers, and market support teams.
• Manage calendars, coordinate meetings, conference calls, and travel arrangements.
• Prepare meeting agendas, capture notes, track action items, and support follow-up activities.
• Partner with leadership to create, edit, and format presentations, communications, reports, and other business documents.
• Collect, analyze, and interpret data to produce reports, dashboards, and leadership summaries.
• Monitor business metrics and assist with recurring reporting on market performance, staffing, recruiting, customer experience, sales, and operational initiatives.
• Coordinate market events, leadership meetings, employee recognition activities, town halls, training sessions, offsites, and community engagement events.
• Facilitate communication across multiple teams and act as a central point of coordination for leadership requests and market initiatives.
• Assist with project management activities including tracking deliverables, timelines, and stakeholder communications.
• Support onboarding activities for new leaders and team members.
• Maintain organizational charts, distribution lists, contact directories, and other market resources.
• Process expense reports, invoices, purchase requests, and other administrative transactions as needed.
• Support branch and district leadership with ad hoc requests, special projects, and business initiatives.
• Anticipate leadership needs, identify opportunities for process improvements, and proactively recommend solutions that improve efficiency and effectiveness.
• Maintain confidentiality while handling sensitive and proprietary business information.

Basic Qualifications

• High school diploma or equivalent.
• Typically five or more years of experience in administrative and support staff activities.

Preferred Qualifications

• Well-developed reading, writing, communication, and mathematical skills.
• Strong analytical abilities with experience collecting, organizing, and interpreting data.
• Demonstrated ability to manage multiple priorities, projects, and deadlines simultaneously in a fast-paced environment.
• Proven administrative and organizational skills with exceptional attention to detail.
• Advanced proficiency in Microsoft Office applications including Excel, PowerPoint, Word, Outlook, and Teams.
• Experience creating executive-level presentations, reports, dashboards, and business communications.
• Strong technology aptitude with the ability to quickly learn new systems, tools, and reporting platforms.
• Excellent verbal and written communication skills with the ability to interact professionally with leaders, employees, and business partners at all levels.
• Demonstrated executive presence, professionalism, and sound judgment when working with senior leaders and confidential information.
• Strong meeting coordination and event planning experience, including logistics management and stakeholder communication.
• Ability to identify issues, resolve exceptions, and proactively solve problems with limited direction.
• Highly responsive with a strong sense of urgency and commitment to customer service.
• Proven ability to work independently while also contributing as a collaborative and supportive team member.
• Strong relationship-building skills and ability to influence and coordinate work across multiple stakeholders and functional teams.

Location expectations 

This role requires working from a U.S. Bank location for all scheduled work days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $24.18 - $32.21

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.