Business Support Management Analyst (Vaga PCD)

The position will provide opportunity to focus on the CIB Business Change Management (BCM) & Expense Management that provides a range of services to support the JP Morgan CIB business globally.

The primary function of the group is onboarding and off boarding of users within CIB, and partnering with a number of teams globally to ensure the necessary requests raised are completely in a timely manner.  The team also manage and oversee a number of additional processes and validation exercises.

Job Responsibilities:

• Management of end to end process of On & Offboarding process.
• Drive technology agenda by controlling and provisioning of technology hardware, applications and market data management.
• Real Estate/Space planning: maintenance of floor plans, move management, cost allocation and adhoc projects. Drive efficiency within CIB footprint.
• Enforce a dynamic control/ compliance environment and continually mitigate risk in business processes.
• Develop and implement meaningful performance metrics towards BSM agenda.
• Navigate through expense data to create reports and presentations for Senior Management.
• Advocate for the administrative staff needs.
• Control and coordinate LOB’s vendor onboarding and LOB invoices for the Brazilian franchise.
• Adhoc projects towards BSM agenda in Latin America.
• Ability to process & review data efficiently in compliance with the procedures (intermediate Excel skills. are essential) with an appreciation of the importance of process and a robust control framework.
• Able to work effectively under pressure and in a rapidly changing environment in order to meet deadlines.
• Process Improvements and Efficiencies.

Required Qualifications, Capabilities & Skills:

• Bachelor’s degree in Business Administration, Economics, Engineering, or Accounting.
• 2+ years of related experience.
• Advanced English (oral and written communications).
• Strong oral and written communication skills.
• Strong and independent problem solving skills.
• Project Management skills.
• Ability to conduct analytical reviews to influence and drive decision making.
• Strong knowledge of Microsoft Office (Excel, Word, and PowerPoint).
• Excellent relationship building skills with the ability to listen well and influence others.
• Ability to work under pressure, prioritize multiple assignments, and bring tasks to complete closure.
• A self-starter who is organized and consistently meets deliverable.

Required Qualifications, Capabilities & Skills:

• Customer service / Client facing experience is helpful.

Reminder: To apply for positions designated for people with disabilities (PCD) in Brazil, it is necessary to provide proof through a medical report during the selection process.