Social Media Associate, J.P. Morgan Wealth Management

JPMorgan Chase & Co. is a leading global financial services firm with assets of more than $2.7 trillion, over 300,000 employees and operations in over 100 countries. It operates across four business segments including Asset & Wealth Management, Corporate and Investment Banking, Commercial Banking and Consumer and Community Banking.

As a Social Media Associate, J.P. Morgan Wealth Management within the U.S. Wealth Management (USWM) business of JPMorgan Chase & Co. you will help manage and grow our social presence across key platforms. This role supports day-to-day community management, content calendar execution, and social listening, turning real-time audience and cultural insights into thoughtful, on-brand content opportunities.

Job responsibilities

•    Monitor activity across owned channels, earned conversations, competitor activity, and broader industry/consumer discussions.
•    Maintain and manage an ongoing social media content calendar across multiple channels; monitor the competitive landscape and help develop strategies to drive audience growth, engagement, and traffic/conversions to brand websites.
•    Partner with Legal, Risk, and Controls (LRC) teams to obtain approvals for social content, including press announcements, product launches, thought leadership, and more.
•    Write strong short-form social copy aligned to USWM brand voice and wealth management industry language.
•    Analyze and track social performance to provide optimization recommendations, inform creative strategy, and establish benchmarks by channel.
•    Build, refine, and maintain social listening queries and dashboards to monitor conversations about wealth management, partnerships, competitors, and breaking news.
•    Collaborate across communications, marketing, and content teams to cross-promote campaigns and initiatives.
•    Pitch and execute content ideas tailored to each channel.
•    Proactively identify cultural moments and amplification opportunities relevant to USWM.
•    Support social, video, and content teams with timely execution, including copywriting, approvals, reporting, and calendar management.
•    Demonstrate strong understanding of USWM business goals, priorities, and objectives.

Required qualifications, capabilities, and skills:

•   3+ years of experience in social media;  Bachelor's degree 
•    Proven track record in developing social-first content and concepts from ideation to execution.
•    Deep understanding of organic trends and capabilities on platforms like Instagram, X, LinkedIn, YouTube, and TikTok; Experience with social media publishing, reporting, and listening tools (e.g., Sprinklr, Zignal)
•    Analytical, test-and-learn mindset; comfortable using data to identify trends and growth opportunities
•    Strong short-form copywriting skills for social and digital assets;   excellent verbal, written, and interpersonal communication skills
•    Experience managing editorial calendars and coordinating content across multiple channels
•    Highly organized, creative, and collaborative; able to build relationships across teams and business lines
•    Confident idea-pitcher and proactive problem solver; strong project and time-management skills; able to prioritize across competing deadlines
•    Team player eager to learn, contribute, and make an impact
•    Proficiency in Microsoft Office (Word, Excel, PowerPoint)
•    Candidates may be asked to provide writing samples