This role is for one of Weekday’s clients
Salary range: Rs 500000 - Rs 1200000 (ie INR 5-12 LPA)
Min Experience: 3+ years
Location: Gurgaon, Delhi
JobType: full-time
Requirements
Key Responsibilities:
• Client Relationship Management: Lead as the primary point of contact for key clients,
ensuring strategic alignment, relationship growth, and overall client satisfaction.
• Team Leadership: Manage, mentor, and guide the client servicing team, ensuring consistent
performance, professional development, and client-first service delivery.
• Project Oversight: Oversee end-to-end event management, from brief to execution, ensuring projects are delivered on time, within budget, and to client expectations.
• Proposal Strategy & Review: Supervise proposal development, pricing strategies, and pitch presentations, ensuring alignment with client requirements and business goals.
• Cross-Department Coordination: Collaborate with production, operations, creative, and finance teams to ensure flawless event execution.
• Account Growth: Identify new business opportunities within existing client accounts, driving
renewals, upselling services, and expanding partnerships.
• Conflict & Issue Management: Resolve escalated client concerns promptly and effectively,
safeguarding client relationships and company reputation.
• Market Awareness: Stay updated on event industry trends, client market landscapes, and
competitor activities to provide informed, strategic recommendations.
• Reporting & Feedback: Deliver periodic client account reviews, event reports, and
performance feedback to management and clients.
Must-have skills
Client Relations, Client Servicing, Corporate Events