Associate, Business Manager

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Associate, Business ManagerFull-timeCompany Descriptionfoodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.Job DescriptionThe assigned individual will be responsible for managing the 24-hour operational dark store and will be based on-site. A minimum presence of 6-8 hours at the dark store is expected daily, with continued virtual coordination with the team beyond on-ground hours.Coordinate the end-to-end warehouse processes, from inbound management to stock handling, storing, and order dispatching on a timely basisResponsible for steering the warehouse operations to the agreed SLAs and KPIsProactively recommend and implement operational goals, objectives, and process improvementsManage Workplace Safety & Health (WSH) procedures to ensure department compliance with regulations by performing periodic safety & health risk assessmentAllocate resources to ensure optimal efficiency (scheduling)Liaise with the commercial department to actively manage fast and slow-moving lines, manage spoilages, wastages, and shrinkages etc. as well as successful implementation of returns, refunds, damaged and expired goodsEnsure periodical stock takes are carried out and noted down accurately. Physical and system stock variation targets are kept within acceptable tolerance limitsEffectively ensure that the implementation of policies, procedures and work standards are metCoordinate periodic maintenance of the facilities and escalate any malfunction to the Realty Facility ManagerEnsure warehouse housekeeping and workplace safetyEnsure timely dispatch of orders with 100% accuracy.Keeping a record of stock expiries and prevent any damaged/expired product from being delivered to the customers.Maintain positive relationship with external stakeholders such as, neighbor, suppliers and foodpanda ridersQualificationsBachelor’s from a reputable universityIn depth knowledge of operations and first principles (e.g. supply chain, customer service, JIT, Six Sigma etc.)Knowledge of industry’s local legislationStakeholder management including with vendor goods delivery teams, residential and commercial neighbour, and communityWorking knowledge of performance/operation metricsFamiliar with Warehouse Management Systems, as well as demand forecasting and stock replenishment toolsExcellent knowledge of manpower planning and scheduling, including for off days, leaves, absences, and variable demand requirementsSelf-motivated and able to work independentlyOutstanding communication and people skillBy clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyI'm interestedI'm interestedPrivacy NoticeI'm interestedRefer a friendshare this jobShare to WeChat×Copy the link and open WeChat to share.Copy to clipboardOpen WeChatShare to WeChat×Use Scan QR Code in WeChat and click ··· to share.