This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager of Business Systems based in the United States.
This role offers the opportunity to shape the systems foundation behind a rapidly scaling go-to-market organization.
You will own the architecture, automation, integrations, and data strategy that connect key revenue teams and enable smarter business decisions.
As a hands-on leader, you will modernize business systems, improve operational efficiency, and build scalable solutions across the GTM ecosystem.
The position combines technical expertise, strategic thinking, and people leadership in a collaborative remote-first environment.
You will partner closely with Sales, Marketing, Customer Success, and Operations teams to transform complex business needs into impactful solutions.
This is an ideal opportunity for a systems leader passionate about automation, AI-powered workflows, and building the future of revenue operations.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager of Business Systems based in the United States.
This role offers the opportunity to shape the systems foundation behind a rapidly scaling go-to-market organization.
You will own the architecture, automation, integrations, and data strategy that connect key revenue teams and enable smarter business decisions.
As a hands-on leader, you will modernize business systems, improve operational efficiency, and build scalable solutions across the GTM ecosystem.
The position combines technical expertise, strategic thinking, and people leadership in a collaborative remote-first environment.
You will partner closely with Sales, Marketing, Customer Success, and Operations teams to transform complex business needs into impactful solutions.
This is an ideal opportunity for a systems leader passionate about automation, AI-powered workflows, and building the future of revenue operations.
Accountabilities
- Own the end-to-end GTM systems ecosystem, including Salesforce, Salesforce CPQ, Marketo, Clay, ZoomInfo, CommonRoom, and related integrations.
- Lead Salesforce architecture and governance, including object design, fields, workflows, validation rules, routing logic, and integration management.
- Build and optimize automation and AI-powered workflows to improve lead routing, lifecycle management, data enrichment, handoffs, and operational efficiency.
- Manage data quality and enrichment strategies across business systems to support account-based marketing, outbound initiatives, forecasting, and reporting accuracy.
- Translate business needs from Sales, Marketing, and Customer Success teams into scalable system solutions with clear documentation and effective execution.
- Manage and mentor a small team, establish priorities, remove blockers, and create processes that maintain high-performing GTM systems.
- Collaborate with cross-functional teams including Revenue Operations, Demand Generation, Field Marketing, Sales Operations, Data, and GTM Engineering.
- Drive continuous improvements across systems, processes, and workflows to support business growth and AI-enabled operations.
- 5+ years of experience in GTM Systems, Revenue Operations, Business Systems, or related roles within B2B SaaS organizations.
- 1+ years of experience managing direct reports in systems, operations, or technical administration environments.
- Deep hands-on Salesforce expertise, including architecture, custom objects, flows, governance, integrations, and platform optimization.
- Experience with Salesforce CPQ and tools such as Clay, ZoomInfo, CommonRoom, or similar enrichment and intent platforms.
- Proven experience designing and implementing AI-powered workflows within a GTM or revenue operations context.
- Strong analytical skills with experience maintaining high data quality standards and using SQL to validate metrics and support reporting.
- Experience with BDR operations, lead routing strategies, segmentation, and multi-region GTM processes is a plus.
- Familiarity with usage-based or consumption-based business models is beneficial.
- Salesforce Certified Platform Administrator certification is a strong advantage.
- Strong problem-solving abilities, strategic mindset, and ability to balance technical decisions with business priorities.
- Remote-first work environment within the United States with flexible scheduling options.
- Opportunity to work on high-impact systems powering a rapidly growing organization.
- Competitive compensation package aligned with experience and qualifications.
- Comprehensive healthcare coverage to support employee well-being.
- Paid family leave to support important life moments.
- Flexible paid time off policy.
- Career development opportunities and continuous learning support.
- Collaborative culture focused on innovation, ownership, and teamwork.
- Employee referral bonus program.
- Opportunity to gain unique professional skills through supported drone certification.
- Travel opportunities for company events and in-person collaboration sessions (up to 10%).
The Senior Manager of Business Systems will lead the strategy, development, and optimization of the systems powering revenue operations. This role requires a balance of technical ownership, process improvement, stakeholder collaboration, and team leadership to ensure business systems remain scalable, reliable, and aligned with company growth objectives.
Requirements
The ideal candidate is a business systems leader with strong experience in B2B SaaS environments, revenue operations, Salesforce architecture, and automation. They should combine technical depth with strong communication skills and the ability to lead teams and influence stakeholders.